Maple Mazda

After visiting a couple of different Mazda dealerships in After visiting a couple of different Mazda dealerships in Toronto, we bought our Mazda CX5 from Maple Mazda in Vaughan and it was an amazing experie After visiting a couple of different Mazda dealerships in Toronto, we bought our Mazda CX5 from Maple Mazda in Vaughan and it was an amazing experience for us. The Sales Manager, Paul Joseph, gave us a very good deal in terms of the interest rate and trade in. He is very professional, helpful and friendly as is the rest of his team; the Finance Manager also made everything very easy for us. Before finishing the conversation with him, our financing was already approved for the purchase of our vehicle. Bobby was another friendly sales staff who gave us a lot of information about the vehicle during the test drive and everything went smoothly, better than imagined. I believe that we could not have a better service anywhere else and we love our Mazda CX5-GT as it has exceeded our expectations above and beyond. More

The staff at Maple Mazda were friendly and knowledgeable and always made time to accommodate me. I initially saw F Akef and then Paul further assisted in our shopping experience. Bill was helpful in guiding and always made time to accommodate me. I initially saw F Akef and then Paul further assisted in our shopping experience. Bill was helpful in guiding us through all of our paperwork. There was a minor problem on delivery of our vehicle which Paul addressed and resolved quickly. Thanks to the team at Maple Mazda. I will not hesitate to recommend them to anyone interested in any Mazda product. More

We had purchased a new Mazda3 in 2010 from this dealer. At the time the sales experience was very good. We returned to Maple Mazda to see what Mazda had to offer and we were actively test driving/shopp At the time the sales experience was very good. We returned to Maple Mazda to see what Mazda had to offer and we were actively test driving/shopping other brands as well. Trading in our 2010 was part of the transaction. We decided on a 2014 Mazda3. The sales experience this time around was excellent. Dealer staff and Paul in particular were courteous, professional, helpful and with no pressure throughout. They gave as much info and time as we required including during test drives etc. They were transparent and straightforward when it came to the financial side of the transaction, pricing etc. This dealer is not the most convenient to our home location but we chose to purchase at Maple Mazda due to the excellent assistance and service provided. We would recommend this dealership to anyone. More

I had the worst experience ever today. Most dealers would run to help you if you are a potential buyer. We waited there 20 minutes for nothing. No salesman bothered to offer his help. We asked for help from run to help you if you are a potential buyer. We waited there 20 minutes for nothing. No salesman bothered to offer his help. We asked for help from the secretary, who paged for assistance, and after all the waiting, we just left. I felt like a begger next to a car hoping for help. What a service that is. I would never want to step there again. More

Be very careful, does not honor product warranty was not honored, not even by Management or the Owners. Would never recommend. Gave me a whole spiel, but just 2 faced as can be! honored, not even by Management or the Owners. Would never recommend. Gave me a whole spiel, but just 2 faced as can be! More

Dealers like this one is the reason why mazda will never be at Toyota or Honda standard. They do not stand by their product, and overcharge you for service. My sales guy was more worried about telling me be at Toyota or Honda standard. They do not stand by their product, and overcharge you for service. My sales guy was more worried about telling me how much he made in a month than explaining the features of the car I purchased. Just poor customer service overall. There are some good Mazda dealers (I think...lol), but this is not one of them. If you must buy a Mazda run away from these guys! Good news is that I can get my vehicle serviced at a local ford dealer that sells essentially the same car as Mazda does. BTW...if you have a tribute, it is basically a ford escape, if you have a Mazda 2 it is basically a ford fiesta, if you have a Mazda 6 it is basically a ford fusion. So ford can service most mazda products since they owned a big share of Mazda and developed cars together. That is no longer the case, even ford was smart enough to let them lose. More

Worst experience every time I go into the dealership I few like someone is trying to scam me for extra services I don't need. Horrible feeling to go to a dealership and not feel like you can trust them. I few like someone is trying to scam me for extra services I don't need. Horrible feeling to go to a dealership and not feel like you can trust them. I will never buy another Mazda again. The worst customer service I have seen at any dealership. Do not buy your car here. You will regret it. I get so stressed out every time I have to bring my car in for anything even a simple oil change. More