Mann-Northway Auto Source
Prince Albert, SK
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Sucked me in to Prince Albert to waste fuel. I Started getting text messages from Mann Northway yesterday morning, telling me that they wanted me to trade in my 2016 2500HD and that they had 0% f I Started getting text messages from Mann Northway yesterday morning, telling me that they wanted me to trade in my 2016 2500HD and that they had 0% financing and they were 90% sure that they could lower my payments and get me into a 2019 2500HD. I told them that I would only be interested in a new truck if it was the same as the one I have. He told me that "I see that you have a 4.7% interest rate" and "Im 90% sure i can lower your payments on a new one". I told him "tomorrow would be better but only interested in the deal if payments are lowered" So we set up a meeting for today July 12th mid morning. When I pulled into the parking lot the young fellow met me outside before I could even get into the showroom and told me that he took a look at my payments and could not lower them on a new truck like he told me he could. He texted me that morning but never mentioned that he was unable to lower payments as he said he could, (his only concern was if I could still make it into town this morning) instead waited till I drove 1/2 hour to Prince Albert, wasted fuel and my time, then told me he couldnt make a deal for me. I told him half joking that he could reimburse me for my fuel, but he laughed and went back into the showroom. But in reality he should have reimbursed me for the fuel and the time wasted driving to Prince Albert. I am not very pleased with their sales tactics right now. More
Great customer experience Ron and his staff have been really great. We recently purchased our new Buick and found the experience pleasant. They were helpful and we did not feel Ron and his staff have been really great. We recently purchased our new Buick and found the experience pleasant. They were helpful and we did not feel rushed. Ed helped us find the vehicle that fit us perfectly. The financing experience with Rob was quick and well explained. Tim and the service advisors are friendly and accommodating. I would definitely reccomment Mann-Nothway based on our experiences. More
Very accommodating Unfortunately I couldn’t make a deal but Dawson was very helpful in trying to get me into a new truck without going over the payment amount I pay on m Unfortunately I couldn’t make a deal but Dawson was very helpful in trying to get me into a new truck without going over the payment amount I pay on my current truck. He was knowledgeable and despite being quite busy with several other customers he gave me the time to explore several different options and trucks. Would’ve liked to have driven away with a new truck but the experience was still pleasant and well worth my time. More
Fake Promises ans really UGLY sevice Mann-Northway is very very bad in customer services with the fake promises. They made lots of fake promises when they sold the car to me but now they Mann-Northway is very very bad in customer services with the fake promises. They made lots of fake promises when they sold the car to me but now they are making excuses. Don’t buy any vehicle from there. More
Warranty service I dropped in unannounced to have my warrenty oil change and service. I was booked in when I came back and was out in about an hour or so. It was reall I dropped in unannounced to have my warrenty oil change and service. I was booked in when I came back and was out in about an hour or so. It was really busy. More
Pleasant experience Found the whole truck buying adventure to be a very pleasant experience. Salesman Ron Mathers was very professional, informative, and friendly, as wer Found the whole truck buying adventure to be a very pleasant experience. Salesman Ron Mathers was very professional, informative, and friendly, as were all staff we met. We love our new Duramax! We have been dealing with Mann Northway for 35 years! More
Great job Service was timely, friendly and well priced.. I would recommend Mann service dept to anyone.. Pleaseure doing business there and will be back in fut Service was timely, friendly and well priced.. I would recommend Mann service dept to anyone.. Pleaseure doing business there and will be back in future. More
Happy I am happy with the service. Very friendly. Helpful with all my questions and answered them all. Offered a ride to go anywhere I needed to be. I am happy with the service. Very friendly. Helpful with all my questions and answered them all. Offered a ride to go anywhere I needed to be. More
terrible worst ever so disrespectful hanging up on customer saying phone system wasnt working, booking vehicle in to be worked on at a certain time and not doing the work at all giving ti hanging up on customer saying phone system wasnt working, booking vehicle in to be worked on at a certain time and not doing the work at all giving time of pick up and saying it hasnt even gone in yet , saying it was drop off time not in shop time . without informing customer .very rude women at desk answering phone , cant get through to anyone to find out information on your vehicle, again saying phones arent working. well they werent working a month ago so they said , maybe get them fixed. I was hung up on 8 times than every line wrong busy . they never did fix my vehicle I am taking all my future work else where More
Great Service Karri was very friendly and helpful. Great service , we are look after, very convenient that you can just walk in, very fast service. Very satisfied! Karri was very friendly and helpful. Great service , we are look after, very convenient that you can just walk in, very fast service. Very satisfied! More