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Magnuson Ford Sales Ltd

Abbotsford, BC

3.7
29 Reviews

32562 S Fraser Way

Abbotsford, BC

V2T 1X6

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29 Reviews of Magnuson Ford Sales Ltd

November 04, 2016

Fantastic customer service I am impressed with the customer service I got from the service department . Chris was very helpful . He was updating us about the procedures and the More

by Amoni
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris
June 19, 2016

Impressed Just bought a new 2016 F150 and would like to comment on the experience: Pro's - overall very satisfied - great response time and sales service. More

by Chris A.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Cotten
February 15, 2016

Makes leasing vehicles too easy We just leased another vehicle through Wayne Shantz at Magnuson Ford. Great expertise and makes the whole process stress-free and easy. Still seems More

by pgpalmer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wayne Shantz
Feb 15, 2016 -

pgpalmer responded

oops - 'Layne' autocorrected to 'Lance' :-)

Feb 16, 2016 -

Magnuson Ford Sales Ltd responded

Hi PGPalmer, Thank you for the great review. Wayne Shantz is an integral part of our sales team and he works hard to make sure his customers and fleet accounts are taken care of with an emphasis on top notch customer service. The Magnuson family has been in the car industry for several generations and the dealership in Saskatchewan was owned by the same group. We look forward to seeing you around the dealership soon and thank you for your business! Layne Magnuson

November 24, 2015

New vehicle purchase Bought a new Edge here in November. The staff were very friendly and made the experience very pleasant. Got a great deal and met the owner. More

by Dawson L
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ralna, Jesse Cotten
Dec 03, 2015 -

Magnuson Ford Sales Ltd responded

Hi Dawson, It was great meeting you the other day and I am glad to hear you are enjoying your new Edge! We are thrilled you chose Magnuson Ford for your purchase experience and its great to hear you were so happy with the customer service you received. Buying a car should be fun! Thank you again for such a great review and I hope to see you around the dealership soon. Layne Magnuson (Owner)

November 24, 2015

Great customer service! Brought my 2008 Escape in for servicing. Service advisor gave me a loaner and the dealership washed my car! Everyone there was more than willing to he More

by irvine56
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Wilson
Dec 03, 2015 -

Magnuson Ford Sales Ltd responded

Hi Irvine56, Thank you for choosing Magnuson Ford for your service needs. Brad Wilson and our staff are always there to help and its great to hear such positive feedback from our customers. All of our departments work very hard to be #1 in customer service and we appreciate such a positive review. Layne Magnuson

October 01, 2015

Terrible service Came for oilchange a month ago. They also rotate tires even if You don't want it. After I got my Ford Fusion back I noticed scratch on one rim which w More

by Ilya
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brad Wilson
Nov 20, 2015 -

Magnuson Ford Sales Ltd responded

Hi Richard, I am sorry to hear that you feel we damaged one of your rims while you were in for your regular maintenance. We strive very hard to make sure that our customers are satisfied when they leave Magnuson Ford and we take each complaint very seriously. Unfortunately our website was incorrect as Brad Wilson is our Service Manager and the necessary corrections have been made. As discussed with you previously, we are happy to repair the damaged wheel. I know you have since moved out of province but if you return to Abbotsford, please visit the dealership so we can complete this at no charge. You can always contact us to make arrangements at customerservice@magnusonford.com Layne Magnuson Owner and Dealer Principal

May 14, 2014

Great Service!!! I purchased my vehicle here and service was great so now service my vehicle here as well. This is my third vehicle from Magnuson ford and always have More

by pwong0822
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Layne Magnuson, Brad Wilson
July 08, 2013

It was Wednesday afternoon when I called Trina @ Magnuson Ford. I needed a new work van by Saturday. Not only did she pick me up from the bus depot but also had the dealership opened after hours so I could More

by eqpress
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trina LeMoignan
February 10, 2013

We would like to thank everyone at Magnuson Ford on the ^purchase of our 2012 Focus. Aspecially Katrina LeMoignan. She was very proffesional and freindly at the same time. She made us feel welcome and com More

by lescofocus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Katrina LeMoignan
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