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MacDonald Buick GMC Cadillac Ltd

Moncton, NB

4.6
175 Reviews

111 Baig Blvd

Moncton, NB

E1E 1C9

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Showing 175 reviews

November 20, 2021

We received our new YukonDenali this week and we were treated with extremely high client service. We got everything that we needed and more. Peter Davis is a model salesman that all can learn from!!! More

by David.stevens
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Davis, Kevin in finance
Nov 25, 2021 -

MacDonald Buick GMC Cadillac Ltd responded

Thank you very much David! Peter is very good at what he does. We appreciate your feedback.

November 17, 2021

The staff were great as usual but I felt it took much longer today to service my car , oil change , winter tires and cleaning usually takes 4-5 hours. Today was almost 8 hours , still the car looks grea More

by grry96
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher did a good job
Nov 25, 2021 -

MacDonald Buick GMC Cadillac Ltd responded

Hi grry96, Thank you very much for sharing your feedback with us. Sorry to hear we took so long to service your vehicle. Please know that we will be using your feedback to try and improve our processes and hope you will give us another chance in the future.

November 17, 2021

Very respectful staff and professional. I didn’t wait that long for my car witch is great . More

by Richard46b
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Customer service
Nov 25, 2021 -

MacDonald Buick GMC Cadillac Ltd responded

Thank you Richard. That was great to read. We appreciate your feedback!

November 16, 2021

Very pleasant service , service performed in expected time frame , everyone looked very welcoming , clean waiting area More

by cbc.qc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike, Jennifer
Nov 16, 2021 -

MacDonald Buick GMC Cadillac Ltd responded

Thank you very much! We appreciate the feedback.

November 16, 2021

I only take my cars to Mike in service he always treats me good and everyone is friendly More

by Angelallen677
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike
Nov 17, 2021 -

MacDonald Buick GMC Cadillac Ltd responded

Thank you very much! We appreciate the feedback.

Nov 17, 2021 -

Angelallen677 responded

Your welcome great team in the service department Mike is my go to person he never lets me down keep up the great service! Melinda

November 13, 2021

MacDonald Buick is always great to deal with but yesterday I had an issue with the length of time a service was taking and Jennifer went above and beyond to help me. Amazing!! More

by Avlo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer & Kyle Mclure
Nov 16, 2021 -

MacDonald Buick GMC Cadillac Ltd responded

Thanks Avlo! Jennifer loved your comments. We appreciate the feedback.

November 09, 2021

great service and sales friendly people been going there for years all good experiences for 25 years plus More

by petercahill669
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
dino pappus
Nov 12, 2021 -

MacDonald Buick GMC Cadillac Ltd responded

Hi Peter, Thank you very much for your patronage. We appreciate you sharing your feedback with us.

November 02, 2021

Thank you again Mike! The service is always great and we are always pleased! Awesome Service. You have restored our confidence in dealerships! More

by Line Leblanc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Dunfield
Nov 12, 2021 -

MacDonald Buick GMC Cadillac Ltd responded

Thank you very much Line! We appreciate your feedback.

October 18, 2021

Hi I would definitely recommend this dealership. All the staff were very friendly and helpful. They went above and beyond. The service was great. They looked after all my issues They took me in right More

by Jdeehache
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer , Shawn, a few others that I didn’t get name but everyone greeted me in a professional way !!!
Oct 18, 2021 -

MacDonald Buick GMC Cadillac Ltd responded

Thank you Jdee. That was great to hear! I will make sure to share your feedback with the team.

Oct 18, 2021 -

Jdeehache responded

👍

October 14, 2021

My husband went found the wait very long 8:30 to 2:00pm don’t they have a car to drive them home More

by Buick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
56 Rachel smith
Oct 14, 2021 -

MacDonald Buick GMC Cadillac Ltd responded

Hi Buick, Sorry to hear you where not happy with your service experience. Unfortunately, our shuttles are not operating at this time due to Covid restrictions. Could you please give Jennifer, our service manager a call at 853-6258? She would like to discuss this further with you.

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