MacDonald Buick GMC Cadillac Ltd

This in my experience is very disappointing. very disorganized dealership, while I waited for a month for my new truck which was expected. the accessories I requested were not all there on the day of disorganized dealership, while I waited for a month for my new truck which was expected. the accessories I requested were not all there on the day of purchase the side steps would not have been installed or available if I hadn’t taken the time to track them down at action truck parts. and the cost of install is ridiculous. the tires I requested were not ordered in time so therefore I now have to purchase on my own and have them installed. I drove 2 hours to buy this truck and they couldn’t get it right even knowing a month ahead of time. Very disappointed. Even the sales manager had no solution to the disappointment and had the nerve to ask me for a solution. in my opinion and experience it’s his job to come up with solutions not just sit there with a dumbfounded look on his face admitting that they dropped the ball on this one. Maybe they should focus a bit more on what the customer is asking for instead of just worrying about shoving people out the door. If I treated customers like this in my profession I would be unemployed. I have been working in management for many years and this is a poor excuse for a company that says they take customer satisfaction seriously. More

Excellent client service always there to provide the support when purchasing a new vehicle and ongoing relationships support when purchasing a new vehicle and ongoing relationships More

Great service. Made everything go easy and smooth. Second vehicle bought from them and wont be the last vehicle bought from them and wont be the last More

Been working with Craig killen and Josh MacPhee for 9 months now. Great people full of energy for sure, they got me into the car I wanted from the beginning. Thanks so much. months now. Great people full of energy for sure, they got me into the car I wanted from the beginning. Thanks so much. More

Friendly, good service, service completed in acceptable time frame, switched recalled product at same time which was convenient. time frame, switched recalled product at same time which was convenient. More

Very pleased with our new Envision. Had cars winter tires put on and the service was timely and Mike made us feel welcome. tires put on and the service was timely and Mike made us feel welcome. More

Good service. Flexible hours. Transparent service process and very helpful. Easy to do business here and very helpful. Easy to do business here More

The dealership was great to deal with. Peter my salesman was a straight shooter and very honest . I would recommend this dealership for your next vehicle . was a straight shooter and very honest . I would recommend this dealership for your next vehicle . More

Great service department. However, my new tires were manufactured nearly a year ago in December 2020. Three were manufactured the second week of Dec 2020 and one the third week of Dec 2020. When you k manufactured nearly a year ago in December 2020. Three were manufactured the second week of Dec 2020 and one the third week of Dec 2020. When you keep a car as long as I do this is not great. More

Excellent service as usual. Very professional. Will recommend for sure. Always looking after customers needs recommend for sure. Always looking after customers needs More