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MacDonald Buick GMC Cadillac Ltd
Moncton, NB
202 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 202 reviews
September 21, 2021
Service was great but a little disapointed by the financial arrangements. Overall pleased with service and Jordan's response to questions etc. financial arrangements. Overall pleased with service and Jordan's response to questions etc. More
by ERIC FULLER
Employees Worked With
Jordan Macphee, Chris Angle
September 20, 2021
Vraiment déçu par mon expérience avec le service de vente. Le processus de vente s’est bien passé mais le suivi après vente a été très désagréable. Je me suis senti comme un chiffre à faire rentrer vente. Le processus de vente s’est bien passé mais le suivi après vente a été très désagréable. Je me suis senti comme un chiffre à faire rentrer avant la fin de mois plutôt que comme un client ayant un besoin. Après 4 mois, il m’a fallu contacter de nombreuses fois le vendeur pour recevoir mon nouvel enregistrement et pouvoir récupérer mes pneus d’hiver. Aucun suivi n’a été fait de sa part et j’étais souvent plusieurs jours sans réponse. Une prise en charge ne devrait pas se limiter à une vente, mais plutôt au service continu après vente. Vraiment très déçu ! More
by Franck
Employees Worked With
Ryan
September 08, 2021
Called for oil change, Sean from service department was very personable and friendly and helped me booked my apt ASAP. When car was brought in employees were very friendly. very personable and friendly and helped me booked my apt ASAP. When car was brought in employees were very friendly. More
by boucher1
Employees Worked With
Sean and others that I forgot their names
September 07, 2021
Ordered new gmc truck with gmc incentives, dealer decided not honour the incentives, as truck landed within 2weeks after incentives , deposit was sent in. June incentives, truck landed in July Deposit sen not honour the incentives, as truck landed within 2weeks after incentives , deposit was sent in. June incentives, truck landed in July Deposit sent mid early June . More
by Toyota bound
Employees Worked With
Owners
September 01, 2021
We were very satisfied with the two individuals referenced in this review. Wyatt provided numerous "options" scenarios to us while we were making our decision on the vehicle we ultimately agreed t referenced in this review. Wyatt provided numerous "options" scenarios to us while we were making our decision on the vehicle we ultimately agreed to lease. Friendly and helpful. Chris, provided the closing information on the lease agreement. He was filling in for another individual that was away from the office on the day we picked up the vehicle. More
by Frank Taylor
Employees Worked With
Wyatt Laking, Chris Angle
August 31, 2021
Went in for an oil change and was pleased that My car was taken right away. I liked that I got a reminder à day or two before my appointment. Technician who took my car was very pleasant and efficient. Great taken right away. I liked that I got a reminder à day or two before my appointment. Technician who took my car was very pleasant and efficient. Greatly appreciated that my oil change was free, probably because my GMC Terrain is a new lease…still nice!! More
by normmarie
Employees Worked With
Mike Dunfield
