Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
MacDonald Buick GMC Cadillac Ltd
Moncton, NB
216 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 216 reviews
May 27, 2026
The only issue is the wait for service. Appointment time was 3pm. Truck didn't leave for service to start till 1hr and 30 minutes after arrival time for appointment. Took an hour for servic Appointment time was 3pm. Truck didn't leave for service to start till 1hr and 30 minutes after arrival time for appointment. Took an hour for service total. Work on wait times and it would be a much better overall experience More
by Heather
Employees Worked With
Newer employee seemed a little overwhelmed , Jennifer Keirstead
April 29, 2026
Christian was a friendly, helpful and knowledgable staff member who guided me through repairs required as well as alerted me to a recall notice under warranty and scheduled a service date for this work. member who guided me through repairs required as well as alerted me to a recall notice under warranty and scheduled a service date for this work. More
by olandy41
Employees Worked With
Christian and Mike as well as courtesy driver Paul Thompson.
April 20, 2026
I choice to buy a vehicle at MacDonald Buick due to the positive comment from others especially about the service. After two years of dealing with MacDonalds I’ve been very pleased! Never a miss communicat positive comment from others especially about the service. After two years of dealing with MacDonalds I’ve been very pleased! Never a miss communicate nor upselling service that is unnecessary! This is so important when my $’s just don’t so far these days. More
by MacDonalds Buick
Employees Worked With
Shawn
April 11, 2026
Very disappointing experience with Buick service. I booked a tire change appointment and waited 2–3 weeks. When I arrived, they took my car into the service area but then refused to change the tires I booked a tire change appointment and waited 2–3 weeks. When I arrived, they took my car into the service area but then refused to change the tires because I didn’t have the lock nut key—something that was never mentioned when booking the appointment. They also didn’t have a master key. I was then told to rebook another appointment, wasting over an hour of my time. On top of that, they initially tried to charge me a partial service fee even though no work was done. Only after the manager got involved and coordinated with the sales representative who originally handled my purchase was the situation resolved and my car returned. Also, at the time of purchase, I was told I could buy steel rims later, but now the sales team says they only offer expensive alloy wheels. Poor communication, lack of coordination, and misleading information. Definitely not the level of service expected. More
by Mandeep_mh
Employees Worked With
Service department
