Exceptional service! Cassandra, George & Mike were amazing! They went above and beyond to provide an exceptional seamless experience. I have purchased over 8 cars, and this was the easiest, honest and BEST experience.
The sales department and its staff showed professionalism and understanding when assisting me with the purchase of a 2019 Mini Cooper. The salesperson was attentive to my needs and did his best to assist me in the purchase. Thank you Chris.
As well as getting my usual oil change, for the first time ever I purchased winter tires for my Mini. John Chacalos was outstanding looking after me to get me on the road. He knows the meaning of outstanding customer service. I recommend Mini Vaughan West to purchase your car and for ongoing maintenance. Well done!
Highly recommend Mini Vaughan west and you definitely need to connect with Chris he makes every effort to to ensure you are satisfied. He has helped me with 3 cars now!!! A big shout out to Mike for taking me through all the paper work and the service department is amazing and meet all your needs.
I had a great experience....definitely ask for Chris. Super fair and went above and beyond to ensure that the experience was exceptional. He took care of everything and helped expedite things finding alternatives to help make a deal.
The customer service was fantastic all around. Cassandra was my sales rep and she was very knowledgeable, patient and easy to deal with. Mike Sousa was awesome doing his inspection and showed much patience repeating things and explaining all the features of the vehicle until I was comfortable to leave the lot. He is amazing at what he does and does it with great pleasure.
I recently traded in my 2013 Cooper for a brand new 2019 Cooper S. Chris was an outstanding salesman. He made the entire sales process very smooth and he was extremely patient! Thank you so much to both Chris and George for getting me into my new Mini! I wouldn’t purchase a Mini from anyone else. Another amazing experience from Mini Vaughan West, thank you!
I took my 2016 Mini Cooper (which I purchased used at Mini Vaughn West) last August with a message issue. Ultimately they discovered that the sensor multi wired harness was completely chewed by a rodent. I was quickly given a loaner mini (new) for the two week period that they expected it would take to obtain and install a replacement harness. Two weeks turned into four. No problem ... I had the loaner. Work completed, no further issues. Sales rep John was informative and personable. $1800 later ... I’ll be putting some objectionable substance in the garage to keep the critters (red squirrel) at bay.
Bought my used 2015 Mini Cooper S here and everyone was super helpful. Cassandra was able to offer an amazing amount of information and was eager to walk through any questions I had. Mike was able to do the same upon delivery. Zero hassle negotiations and a great deal on a great car.