MINI Vaughan West

Mini Vaughan Waited 2_+ hours for my car but it was such a great experience as John was so accommodating and made my stay easy and he conversed with everyone in th Waited 2_+ hours for my car but it was such a great experience as John was so accommodating and made my stay easy and he conversed with everyone in the waiting room More

Friendly and great service They deliver on their promises and flexible to meet my busy schedule. John and team are friendly and knowledgeable, and the shuttle service is greatl They deliver on their promises and flexible to meet my busy schedule. John and team are friendly and knowledgeable, and the shuttle service is greatly appreciated....I just don't look forward to repairs-:( More

Service for my mini worst dealer I ever met.If you have problem in your mini they will try to squeeze out your hard earned money and that work is not even guaranteed.I worst dealer I ever met.If you have problem in your mini they will try to squeeze out your hard earned money and that work is not even guaranteed.I rate them zero. More

Excellent service. Employees love their job and it shows in how they treat their customers. I’ve leased many cars but this was by far the best treatment before, during and after purchase. Great experience in how they treat their customers. I’ve leased many cars but this was by far the best treatment before, during and after purchase. Great experience all around. More

Excellent Customer Service Employees are very friendly and accommodating. When you arrive you feel welcomed and valuable. I get the impression everyone loves working there and Employees are very friendly and accommodating. When you arrive you feel welcomed and valuable. I get the impression everyone loves working there and it shows through their service More

Bad Experience I had appointment today for replacement of the flat tire. I called them yesterday in service then they transferred me to parts and explained the issue I had appointment today for replacement of the flat tire. I called them yesterday in service then they transferred me to parts and explained the issue, was asked for tire specifications and then they said I can come in anytime. The gentlemen on the phone also said that I will get shuttle for pick up and drop. As, he was not sure if long the service will take. Then after calling for the third time I finally booked the appointment. Today, after spending, almost 1 hour there I was told by representative named Evan that they need to order the tire and I have to come back again . Moreover , representative said he could not provide the pick up however can make an exception to drop me as my residence is 15 to 20 mins far. I was getting late for the work they totally wasted my day and had to return back with no work done. The Oakville location always provide best service to me. I don't want to make any opinions based on this but certainly this should not be a business practice in general and to waste time of others..Thanks More

Great service, left car to change winter tires always professional & fast. The team at mini Vaughan west always over delivers I am always pleased with the service professional & fast. The team at mini Vaughan west always over delivers I am always pleased with the service More

Great experience. Interacting with Cassandra was enjoyable with no pressure. Appreciated her laid back yet professional manner. She welcomed continued contact for any questions or support. Inclusion enjoyable with no pressure. Appreciated her laid back yet professional manner. She welcomed continued contact for any questions or support. Inclusion of women on the sales team is a valuable asset More

Very enjoyable experience buying a car no pressure sales. The staff was very friendly. Chris took his time to go over the different cars available. The staff was very friendly. Chris took his time to go over the different cars available. More

Amazing experience with the service department. A1 service from the whole team! Warm and friendly. They take the time to explain everything to you to make sure you get the most out of your service. S service from the whole team! Warm and friendly. They take the time to explain everything to you to make sure you get the most out of your service. So happy More