I recently purchased a 2019 MINI JCW from MINI Vaughan West. My sales rep, Cassandra Lee was very friendly to deal with. The experience did not feel like your stereotypical used car sales transaction, whereby she took the extra time to answer any / all of my questions without any sale pressure tactics. It was more so a conversation about the vehicle in question, ensuring I had all information upfront. Moving forward, as I will require to service my MINI, l hope these experiences will be replicated from their Service department.