MINI Vaughan West

Unfortunately, the experience was awful. I asked them to look at my convertible top which couldn't close. It appeared that they manually closed it but they didn't latch it into place, making I asked them to look at my convertible top which couldn't close. It appeared that they manually closed it but they didn't latch it into place, making it extremely dangerous. Reckless attention to detail. If you don't have a big job that will make them a lot of money then they will treat you poorly. I'll never go back. More

Excellent service: fast and professional, easy to communicate I Will recommend this place to everyone Thank you communicate I Will recommend this place to everyone Thank you More

Ferdinand was really helpful. He explained the repairs needed and the maintenance schedule. The service was quick and easy. Will come back again. He explained the repairs needed and the maintenance schedule. The service was quick and easy. Will come back again. More

Wonderful service today from Mini Vaughan! Quick service, courteous and easy to deal with. Definitely going back. Quick service, courteous and easy to deal with. Definitely going back. More

Ferdinand is very professional and courteous and always looks after my Mini Cooper I’m in and out in no time looks after my Mini Cooper I’m in and out in no time More

Just leased my new Mini Victory Edition from Mini Vaughan and it was the best car lease experience I've had. I came in to check out the Victory Edition and was driving it home one week later. Stan, my sal and it was the best car lease experience I've had. I came in to check out the Victory Edition and was driving it home one week later. Stan, my sales and service consultant, replied to my initial web inquiry at 11 p.m., which told me a lot about how this team operates. Lewis, the assistant sales manager, and Vivian, the general sales manager, brought the same energy throughout. Warm, attentive, never pushy. The trade-in was the smoothest I've experienced. They took my Mini JCW with 15 months still on the lease, and the offers kept getting better every visit. On pickup day they surprised me with a welcome package of high end Mini merch, then said "one more gift for you" and showed me they had found a way to bring my monthly lease down even more. Completely unprompted. They genuinely wanted me to be shocked. For context, my previous Mini dealership didn't call me once in 2.5 years. Since picking up the car I've stopped by Mini Vaughan a few times for small things and have been welcomed like a longtime regular every time. If you're shopping for a Mini in the GTA, ask for Stan. Vivian and Lewis run a team that has earned my loyalty for as long as I'm driving a Mini. More

Ferdinand Marfil is very professional and kind. He is very knowledgeable and takes the time to listen to you. He was very responsive to all inquiries and I greatly appreciate his service. He is very knowledgeable and takes the time to listen to you. He was very responsive to all inquiries and I greatly appreciate his service. More

Had my regular service done at Mini, and everything went very smoothly. The service was great, the staff were professional and friendly, and the overall experience was excellent. Really happy with the servi very smoothly. The service was great, the staff were professional and friendly, and the overall experience was excellent. Really happy with the service provided! More

The response back from the service department is absolutely horrible The finally called and said my car was ready for pick up and washed but it was not Never will I go back absolutely horrible The finally called and said my car was ready for pick up and washed but it was not Never will I go back More

Exceptional service from Aaron and all the staff when picking up my Mini Cooper JCW! Very thorough explanation of all the features. picking up my Mini Cooper JCW! Very thorough explanation of all the features. More