MINI Vaughan West

Ferdinand Marfil is very professional and kind. He is very knowledgeable and takes the time to listen to you. He was very responsive to all inquiries and I greatly appreciate his service. He is very knowledgeable and takes the time to listen to you. He was very responsive to all inquiries and I greatly appreciate his service. More

Had my regular service done at Mini, and everything went very smoothly. The service was great, the staff were professional and friendly, and the overall experience was excellent. Really happy with the servi very smoothly. The service was great, the staff were professional and friendly, and the overall experience was excellent. Really happy with the service provided! More

The response back from the service department is absolutely horrible The finally called and said my car was ready for pick up and washed but it was not Never will I go back absolutely horrible The finally called and said my car was ready for pick up and washed but it was not Never will I go back More

Exceptional service from Aaron and all the staff when picking up my Mini Cooper JCW! Very thorough explanation of all the features. picking up my Mini Cooper JCW! Very thorough explanation of all the features. More

Ferdinand was my service advisor and he was excellent! He answered my questions re my car and fixed the problem. He answered my questions re my car and fixed the problem. More

Thank you for taking great care of my vehicle while she was being serviced. The service centre team is always reliable and hospitable. thanks! was being serviced. The service centre team is always reliable and hospitable. thanks! More

Huge thanks to Nozhan at MINI Vaughan for helping us secure our Mini Cooper S. Since we were coordinating parts of this from a distance, communication was key, and Nozhan was always responsive and trans secure our Mini Cooper S. Since we were coordinating parts of this from a distance, communication was key, and Nozhan was always responsive and transparent. He was especially helpful during the pickup, providing my wife with top-tier service and making sure the car was road-ready for her drive home. Professional, friendly, and highly recommended!" More

Had some concerns about a recent car I was gifted. I was emailing Ferdinand about my concerns and issues. He was extremely kind and willing to help! I appreciate when companies take care of their cust I was emailing Ferdinand about my concerns and issues. He was extremely kind and willing to help! I appreciate when companies take care of their customers. Overall, this dealership made me feel confident and stress free. More

I would like to share my very positive experience working with Ferdinand Manalo Marfil over the past two months. Throughout a long and stressful insurance-related process, Ferdinand was consistently professi with Ferdinand Manalo Marfil over the past two months. Throughout a long and stressful insurance-related process, Ferdinand was consistently professional, responsive, and extremely helpful. He always took the time to answer my questions, promptly provided all requested documents, and kept me informed every step of the way. What truly stood out was his willingness to communicate directly with my insurance company on my behalf, which significantly reduced my stress and helped move the process forward. His support and dedication made a difficult situation much easier to handle. As a courtesy and a reflection of excellent customer service, I was also provided with a brand-new MINI Cooper 2025 at no cost, which I sincerely appreciated. Overall, this was an outstanding service experience. I highly recommend Ferdinand and this MINI dealership to anyone looking for professionalism, transparency, and genuine customer care. More

Had a great experience here, great service. Thank you very much for the great hospitality. Thank you very much for the great hospitality. More