MINI Vaughan West

The customer service was fantastic all around. Cassandra was my sales rep and she was very knowledgeable, patient and easy to deal with. Mike Sousa was awesome doing his inspection and showed much patience repeating things and explaining all the features of the vehicle until I was comfortable to leave the lot. He is amazing at what he does and does it with great pleasure.

I recently traded in my 2013 Cooper for a brand new 2019 Cooper S. Chris was an outstanding salesman. He made the entire sales process very smooth and he was extremely patient! Thank you so much to both Chris and George for getting me into my new Mini! I wouldn’t purchase a Mini from anyone else. Another amazing experience from Mini Vaughan West, thank you!

I took my 2016 Mini Cooper (which I purchased used at Mini Vaughn West) last August with a message issue. Ultimately they discovered that the sensor multi wired harness was completely chewed by a rodent. I was quickly given a loaner mini (new) for the two week period that they expected it would take to obtain and install a replacement harness. Two weeks turned into four. No problem ... I had the loaner. Work completed, no further issues. Sales rep John was informative and personable. $1800 later ... I’ll be putting some objectionable substance in the garage to keep the critters (red squirrel) at bay.

Bought my used 2015 Mini Cooper S here and everyone was super helpful. Cassandra was able to offer an amazing amount of information and was eager to walk through any questions I had. Mike was able to do the same upon delivery. Zero hassle negotiations and a great deal on a great car.

The staff are very courteous and professional. Extremely happy with the service provided. Definitely recommend the dealership for the services and professional sales staff who are always willing to help meet my needs without compromising my best interests before a sale of their products. Thank you 😊

I have never experienced a dealership that can’t do the job right They never fixed the problem Worst dealership don’t recommend at all

I have been dealing with Mini Vaughan for many years. The sales dept especially my sales rep Chris Manias is so professional, knowledgeable. and trustworthy. I would definitely buy from him again and highly recommend him as the “go to” salesperson for Mini. The sales manager James Cronyn was also a pleasure to deal with. Overall they made me feel very welcome and comfortable when purchasing my Mini. They also have an excellent service dept and my experience there with John has been very positive. The finance manager George, also a great guy to deal with. Truly a wonderful experience.!!!

At first, I bought in my MINI to service for Oil Change only. However, the week before appointment, I heard some rusty sound so I ask them to check as well. On service day, John help diagnosed 2 issues and 1 parts may not able to get done the same day. Without a doubt, he quickly get me a loaner car and leave (so I don't have to waste time there). Few hours later, he called me back with the quotes and diagnose few more issues on top. He explained everything in details, make sure I understand what parts will be changing etc. I really appreicate his knowledge and service. Keep it up !!

I would like to thank Chris, George, Mike and Elizabeth for making my dream mini car come true!! They were amazing all the way ... mi first contact was with Elizabeth, she was very kind and sweet, she directed me to Chris... what a gentleman and Amazing person!!... he worked really hard to make it happen... the. George in the finance department and finally with Mike that helped me at the end!!... Chris was so kind that I had a bag of goodies for my new Clubman!!..... I was thrilled to sign in the wall of mini owner!... I am proud to be part of the Mini Family!... I want to thank you all from the bottom of my heart!!... Mini Vaughan Rocks!!! Denise P..S I love my Mini Clubman!!! ??????

Just bought last week a Mini Cooper Countryman. I have to be sincere this is my 5 car and I’ve done the long hours to negotiate an appropriate price when leasing my cars. This experience with Mini Vaughn was easy and rewarding. My dealer was Chris Manias and he was amazing at explaining all my options and most importantly helping me select which Mini style was right for me. He was so patient and knowlegable and suggesting different options that it facilitated my selection and made my experience amazing as I was with my family and child. Chris was fantastic throughout the entire process and I recommend his services for anyone looking for a Mini. Now having the car for 1 week, it solidified my decision and I’m very happy with my purchase and monthly payments. Go visit Mini Vaughn if this is something that interests you and get the facts quickly and calmly in order to have the same experience I did. Mini Vaughn made my Mini dream come true. I’ve always loved this car but was unsure if it was right as a family car. The countryman is definitely a family car and a fun one forsure. Thank you Chris, thank you Mini.