MINI Richmond

This my 4th MINI and the service and the products always puts a smile on my face. puts a smile on my face. More

Service Advisor did a good job and get the service done quickly. The cost of the service is reasonable. quickly. The cost of the service is reasonable. More

Would NOT recommend going into Richmond Mini. Just entering the store, nobody acknowledges your presence and I basically had to go up to a salesperson -Natalie, and beg to see anything. Her respo Just entering the store, nobody acknowledges your presence and I basically had to go up to a salesperson -Natalie, and beg to see anything. Her response was immediately “We probably don’t have anything” and was incredibly cold up until we were about to sign for a car. After that, when we were interested in a newer, much more expensive car, we were met with a TON of misinformation, and even a miscalculated tax number (which was checked over by Richmond Vancouver)!! There was only ever bad news, with absolutely no effort to accommodate us. Only ones to mislead and perhaps even trick. More

World class customer service Excellent communication Very good attention to detail Pleasant environment Sincere and honest Very good attention to detail Pleasant environment Sincere and honest More

From my first call until the last, all first class. A personal caring and understanding response. This is rare in our day of recorded voice messages and automated responses. An absolute pleasurable exp A personal caring and understanding response. This is rare in our day of recorded voice messages and automated responses. An absolute pleasurable experience. More

Good location. Easy to find. Clean & organized. Friendly. Very spacious. Good selection. Speedy service. Knowledgeable. Easy to find. Clean & organized. Friendly. Very spacious. Good selection. Speedy service. Knowledgeable. More

Staffs are friendly & the place is cleaned & organized. Location is easy to find. Good access to public. Location is easy to find. Good access to public. More

This is my fifth mini and I have been very happy with service and with ordering my car . Only thing is I did not like the colours offered for my 2021 hardtop. service and with ordering my car . Only thing is I did not like the colours offered for my 2021 hardtop. More

Every Mini driver I know told me to have all my work done by Richmond Mini. No wonder. The Richard Mini service professionals are superbly skilled, and remarkably warm, sincere, and trustworthy. Best dealers by Richmond Mini. No wonder. The Richard Mini service professionals are superbly skilled, and remarkably warm, sincere, and trustworthy. Best dealers I ever have worked with. More

Katie BY FAR is THE BEST rep for Mini. She provided such an amazing experience for (and stress free) me. an amazing experience for (and stress free) me. More