London Kia

Have always taken my vehicle to the dealer 2 times a year great service but this time quite a shock by being quoted $4519. To have my resonator replaced with a KIA one. Needless to say for this particular great service but this time quite a shock by being quoted $4519. To have my resonator replaced with a KIA one. Needless to say for this particular issue I will be going elsewhere More

Delivered the service in a timely basis. Cost was as explained from prior online communication Cost was as explained from prior online communication More

It is fine but has definitely changed a lot since covid and not for the better and not for the better More

Dealership has good presentation but service offered this time was not acceptable, rather than fixing the issue, was recommended swap the whole system worth 9.2k time was not acceptable, rather than fixing the issue, was recommended swap the whole system worth 9.2k More

Great service. Very efficient. I barely had poured my coffee when my vehicle was ready Very efficient. I barely had poured my coffee when my vehicle was ready More

I had an engine warning light on my dashboard. Took my car in and the relevant service performed under a service recall. The service advisor explained all relevant information to me including ot Took my car in and the relevant service performed under a service recall. The service advisor explained all relevant information to me including other service issues that I should consider. Very pleased with the service that I received. More

Yet another excellent experience with the service centre! Repairs completed in the time expected and under quote amount. Probably the best Kia service centre I have had to use. Keep up the excellent work Repairs completed in the time expected and under quote amount. Probably the best Kia service centre I have had to use. Keep up the excellent work team! More

Well done. Very polite and accommodating. Serve was done properly and promptly. Number one service Very polite and accommodating. Serve was done properly and promptly. Number one service More

My new Kia trim level comes with Digital Key. On delivery day, the sales team could not get it set up. Someone at the Dealership had sent wrong data to Kia. Of course they said the problem would On delivery day, the sales team could not get it set up. Someone at the Dealership had sent wrong data to Kia. Of course they said the problem would soon be corrected. As I drove the new car out of the dealership, I immediately became yesterday's news. Phone calls asking for help are met with no help. My Kia connect app tells me to contact Kia, but gives no phone number or contact information. The dealership doesn't know what I should do and is not trying to help. I suppose I shall figure it out eventually by myself. More

Juan was pleasant, informative, explained what part was recalled and why . He explained the replacement part's better material and quality. He kept me informed of the progress and when done he reviewed pap recalled and why . He explained the replacement part's better material and quality. He kept me informed of the progress and when done he reviewed paperwork and even walked me out to my vehicle. More