London Kia
London, ON
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408 Reviews of London Kia
Terrible customer service,. Can never get through to the service dept on the phone.. My appointment was for 8am, at 8:30am my car was still sitting on the parking lot while othe Can never get through to the service dept on the phone.. My appointment was for 8am, at 8:30am my car was still sitting on the parking lot while others that came in after me where pulled into the service bays. They want to charge $158 to diagnose the car to determine if it’s covered under warranty. I have never been charged from other dealers while car was under warranty. Very disappointing, I always praised my Kia, unfortunately I do not feel I can do that anymore. Tried to talk to service manager, but he was to busy. More
The dealer provided exceptional service, demonstrating professionalism, patience, and genuine care throughout the entire buying experience professionalism, patience, and genuine care throughout the entire buying experience More
It would take me 2 days to express my opinion of this dealership. NOT GOOD. Parts but the worst is you cannot get a hold of anyone either by phone or by email dealership. NOT GOOD. Parts but the worst is you cannot get a hold of anyone either by phone or by email More
Great service today. Went way above and beyond to resolve a mystery issue that was creating some popping noises. Put my mind at ease regarding safety Went way above and beyond to resolve a mystery issue that was creating some popping noises. Put my mind at ease regarding safety More

