Back

London Honda

London, ON

4.8
798 Reviews

560 Wharncliffe Rd S

London, ON

N6J 2N4

Directions

By Type

Showing 369 service reviews

May 16, 2026

I was able to have the vehicle dropped off for service and ubered home. I was kept in the loop with service expectations and recommendations. They had the service completed ahead of schedule. The team is More

by Michael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Park, LH Marketing
May 09, 2026

I purchased a 2026 CRV last August. Great vehicle, I absolutely love it. Zach was my sale advisor and he was fabulous. Very kind and very knowledgeable. Great service. Would recomme More

by Sharon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Ralph
May 05, 2026

Paolo made my experience above and beyond. I had an oil leak from a faulty valve. Because of tire season it wasn’t looking like I’d get my truck looked at for two days. An hour after I left he More

by sarahruttan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Poalo
April 30, 2026

Esa was very friendly and provided status updates throughout. I've never laughed so much during a car appointment. Thank you, Esa! More

by Katie W
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Esa
April 28, 2026

Great service! This was my first time coming in for service (tire rotation, oil change, and switching my summer tires with storage), and I had a really great exp More

by Onelle Fullente
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Esa Bendek
February 14, 2026

I have problem of the changing address and I couldn’t receive the important document from Honda. Jim jumped in and helped me from scratch. I really appreciate it. London Honda should keep him here foreve More

by Kate P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Ashton
January 14, 2026

One 9f the most amazing staff in london. Mitch was a great young man. Gave me all the information needed for my purchase. Great human beings at London Honda. They care !!! More

by Jasongunner74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitch and sales manger. Cool guy with mullet. Great people. Thank you , Peter Park, LH Marketing, Ashley-Rose Brown
Feb 05, 2026 -

London Honda responded

Thank you for the kind words and positive feedback on our amazing staff at London Honda! We are delighted to hear that Mitch provided you with all the information you needed for your purchase and that our team truly cares about our customers. We appreciate your support and look forward to serving you again in the future. #CustomerFirst #LondonHondaFamily

November 12, 2025

There wasn’t a problem when I purchased my car, it started when I used the service department. There were issues each time I went for service. The first time, when changing the tires, they marked my c More

by kathy6419
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
Feb 06, 2026 -

London Honda responded

Thank you for reaching out on Google Reviews. We’re truly sorry to hear that your experience with our service department has been so frustrating, especially since you had such a great start with Chris Boyd. We aim to be your "car-savvy friend," and that means providing a stress-free environment you can trust. We sincerely apologize for the lack of communication regarding your messages and for the frustration over your tire swap and alignment recommendations. We use an industry-approved approach to suggest maintenance based on safety and vehicle needs, but we never want those suggestions to feel like a "drama-filled" upsell. Trust is everything to us, and it’s disappointing to hear we’ve lost yours. We’ll be sharing your feedback with our service management team to ensure we’re doing a better job of returning calls and being transparent with our neighbours.

Feb 06, 2026 -

kathy6419 responded

Wow, that took a long time to respond. I will not use that dealership anymore, that’s how poor the service is there. I’m still waiting for the service manager to call me from November. I left him 3 messages. April I will pick up my tires and take my service elsewhere. Your automated response is not impressive at all.

September 16, 2025

Very helpful and kept informed of progress of vehicle during visit. Made the lease buyout seamless More

by Jebryant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Park
Sep 18, 2025 -

London Honda responded

Thank you so much for the 5-star review! We're thrilled to hear that our team kept you well-informed and made your lease buyout a seamless experience. That's exactly what we mean when we say "Ditch The Drama - Drive Home Happy!" We appreciate your business and look forward to seeing you again.

Nov 12, 2025 -

London Honda responded

Thank you for your feedback! We are thrilled to hear that our team was able to provide you with a seamless lease buyout experience and kept you informed throughout the process. We always strive to provide exceptional service to our customers. Thank you for choosing us!

August 22, 2025

We are very happy with our 2014 Honda . Still runs well., thanks to exellent service at London Honda We are in our late 80's , so having good service personal looking after our car is very More

by btvan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Herah Obahi . .Very helpful.
Sep 18, 2025 -

London Honda responded

Thank you for your kind words, Bert! We are so pleased to hear that our team at London Honda has provided you with excellent service for your 2014 Honda. Ensuring our customers, especially our valued seniors, have a reliable vehicle is always a top priority for us. We look forward to continuing to serve you in the future. Drive safely!

1
...