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London Honda

London, ON

4.7
668 Reviews

560 Wharncliffe Rd S

London, ON

N6J 2N4

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Showing 668 reviews

January 17, 2024

It’s nice to have a place to take my car where I am comfortable and confident about the service I receive. More

by jconlon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew S.
Feb 10, 2024 -

London Honda responded

Jconlon, we are so happy to read such a great review about London Honda!

January 16, 2024

The service i had today was great i was looked after promptly and the technician were very friendly the service was done in a timely manner Thank you London Honda. More

by Maxine sorabji
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt &Spiros
Feb 01, 2024 -

London Honda responded

Maxine Sorabji, we are so pleased you enjoyed your visit to London Honda!

January 15, 2024

As soon as I pulled in this morning I was greeted by Craig who was absolutely lovely. My technician Nick is so knowledgeable, he always tells me how I can keep my car running trouble free. I have full More

by Dawn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Umbelina, Craig Gignac
Feb 10, 2024 -

London Honda responded

We appreciate your positive review about your recent experience with us!

January 15, 2024

Been going to London honda since 2011. My wife stopped going there and started going to a different honda because she found London honda to be dishonest. I experienced that. Took my car More

by Santoshi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Paolo service advisor, Peter Park, LH Marketing, Ashley-Rose Brown
Feb 10, 2024 -

London Honda responded

We are truly concerned to read your review and take allegations of this nature with the utmost seriousness. At London Honda, we are committed to upholding the highest standards of safety and customer service, adhering to all regulations and guidelines to ensure the well-being of both our customers and the public. It's important to us that we understand and address any issues our customers might face, but it appears there may have been a misunderstanding or miscommunication in this instance. We would appreciate the opportunity to discuss your experience directly, so we can address and clarify any concerns you may have. Please contact us at [your contact information] at your earliest convenience. We want to assure you and all our customers that your safety and satisfaction are our top priorities. Our team works diligently to provide an exceptional service experience, and it's disheartening to hear when someone feels we have not met those standards. Reviews like yours are taken seriously as they help us to continuously improve. However, we also want to ensure that all feedback is accurate and reflects our commitment to excellence. We look forward to the opportunity to speak with you and hope to resolve any issues to your satisfaction, reaffirming our dedication to outstanding customer service. Please contact our Service Manager, Jim at (519) 690-8343.

January 14, 2024

Great costumer service, the attention to detail is outstanding. Really pleased. I will never take my care elsewhere More

by Lara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor
Feb 10, 2024 -

London Honda responded

This made our day! We're thrilled to have left a positive impression on you.

January 13, 2024

Attentive and friendly staff who ask the right questions and strive to provide high levels of customer satisfaction. Pleasant surroundings if waiting for service and/or repairs. More

by mjcalhoun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Ellis , Peter Park
Feb 01, 2024 -

London Honda responded

Thanks for taking the time to share your satisfaction.

January 13, 2024

I've been with Roy Ellis at london Honda for four years. I've always been treated by all the staff with personal friendly attention from service to maintenance to sales. They are honest. They are a team. I More

by Lorraine0625
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roy Ellis and Paulo in service
January 12, 2024

The communication was great. I got reminders before the appt, the service tech was polite when I arrived. He called with an update and explained the options and costs, and notifi More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Park, LH Marketing, Ashley-Rose Brown
Feb 10, 2024 -

London Honda responded

Your review is a testament to our team's hard work. We're here whenever you need us again.

January 10, 2024

Very professional staff. Excellent service cost less than expected I will be telling all my friends to go to London Honda More

by snebbs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris checked me in
Feb 10, 2024 -

London Honda responded

Snebbs, we are so happy to read such a great review about London Honda!

January 10, 2024

Consistently reliable. Extremely helpful and accommodating. Offer of a bonus was timely. Thank you, Patrick. More

by Ljack64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept is excellent.
Feb 10, 2024 -

London Honda responded

We appreciate your positive review about your recent experience with us!

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