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London Honda

London, ON

4.7
683 Reviews

560 Wharncliffe Rd S

London, ON

N6J 2N4

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Showing 683 reviews

March 29, 2024

I'd say they're absolutely amazing! 🌟🌟🌟🌟🌟 Their service is top-notch and they really go the extra mile to make sure you're satisfied. More

by deepak
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jackson
May 17, 2024 -

London Honda responded

Deepak, thank you for your kind words and this wonderful review!

March 28, 2024

My family and friends have been purchasing and servicing their Hondas here for over 10 years. The staff are always polite and make us feel welcome! More

by Brown Family
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim, Harry, Jeff
May 17, 2024 -

London Honda responded

Brown Family, we are very happy we could provide you with a positive experience!

March 28, 2024

The staff are always pleasant to deal with and give me confidence that any repairs will be done right. More

by TimD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig
May 17, 2024 -

London Honda responded

Timd, your wonderful feedback and rating mean a lot to us.

March 28, 2024

Fantastic service as usual! ! I have been a customer for over 15 years. There’s been a lot of changes but the service department is still as efficient as usual. Dan Bukos is my f More

by Paattt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fan Bukos
May 17, 2024 -

London Honda responded

Paattt, thank you for sharing your positive experience!

March 28, 2024

Really up front and efficient. Showed me what I wanted because I knew for the most part and didn’t try upsells. Also broke up and sold me just what I needed in regards to warranty More

by J_wilson7
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Haris, Desiree
May 17, 2024 -

London Honda responded

J_wilson7, we are very happy we could provide you with a positive experience!

March 28, 2024

We are new to Honda, great team ,very organized and you know the product. Thank you. More

by Jack
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Park., Peter Park, LH Marketing
May 17, 2024 -

London Honda responded

Jack, we're so glad that we were able to go above and beyond your expectations!

March 28, 2024

Danny’s been my guy for a long time , taking care of me and my 2014 civic si More

by robert.reid57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny , Peter Park, LH Marketing
May 17, 2024 -

London Honda responded

Robert.reid57, thank you for your kind review; we are happy to pass along your comments to the team here at London Honda!

March 27, 2024

The agent in London Honda was so understandable, answering my questions in a very good explanation, was patient too, its a good place with a lot of friendly and patient agents More

by Fatmah Alostath
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Peter Park, LH Marketing, Ashley-Rose Brown
Mar 29, 2024 -

London Honda responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

March 26, 2024

Ryan W. brought me to this dealership. He provided outstanding information and customer service. Couldn’t ask for a better re-connection to this dealership. More

by Speedbunny99
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Walker
Mar 29, 2024 -

London Honda responded

Speedbunny99, we're happy you found our staff to be so supportive during your experience here at London Honda.

March 26, 2024

Too beauacratic with promoting extra work to be done via email, it turned me off, one error and more money in your pocket. Let me decide how I want to service my crv. When I first got my used 2018 car in More

by Kenandy1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley-Rose Brown
Mar 29, 2024 -

London Honda responded

Dear Ken, Thank you for sharing your feedback with us regarding your recent experience at London Honda. We apologize if our approach to promoting additional service via email was perceived as bureaucratic. Our intention is to provide our valued customers with timely reminders and recommendations to help maintain the performance and longevity of their vehicles. We understand the importance of allowing you to make decisions about servicing your CR-V according to your preferences and schedule. Your satisfaction is our priority, and we appreciate your feedback as it helps us improve our services. We will review our communication processes to ensure they align better with our customers' preferences and needs. Regarding your previous experience with rust on your 2018 CR-V, we apologize for any inconvenience you may have encountered. While we appreciate you taking proactive steps such as third party rustproofing, please know that our team is here to assist you with any ongoing maintenance needs or concerns you may have. Many offer undercoating that has to be reapplied annually and only is guaranteed for a year. At Your London Honda, we use a different product that only needs to be applied once. We also do not need to drill holes in your vehicle to do an application as others do, which inevitably leads to more rust opportunities. Once again, thank you for choosing London Honda for your automotive needs. We value your trust and loyalty, and we look forward to serving you better in the future. If you have any further questions or concerns, please don't hesitate to reach out to our Customer experience Specialist at welisten@londonhonda.com.

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