
London Honda
London, ON
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Good service, but would have appreciated being told on check in that the wait time would be four hours, not two. Nothing to do with my car, just a back-up of customers which should have been obvious by t check in that the wait time would be four hours, not two. Nothing to do with my car, just a back-up of customers which should have been obvious by the time of my appointment. If multiple reminders of my appointment were possible, why not appropriate information on check in. More
I went in for an oil change at this dealership. Good overall service quality. The whole servicing process was transparent, and information was well-communicated. Time took to finish the oil Good overall service quality. The whole servicing process was transparent, and information was well-communicated. Time took to finish the oil change was longer than anticipated. But that was due to the large volume of customers. Another thing that I would like to mention is I later discovered oil stains on the paint of the hood. It was most likely from the oil change. I also checked the engine cover and I also discovered the cover became quite greasy after the oil change. More
Exceptional Service as always. Dropping off the car and picking up is always hassle-free. Being notified is a great help. Service advisors are very knowledgeable and friendly. Dropping off the car and picking up is always hassle-free. Being notified is a great help. Service advisors are very knowledgeable and friendly. More
Danny Bikos is the advisor that we like to deal with! He is honest and walks you through what may need to be done! He is a great advisor that Honda should be grateful to have as an employee. He is honest and walks you through what may need to be done! He is a great advisor that Honda should be grateful to have as an employee. More
The service representatives were courteous and took good care of my car as usual. The tires were placed in clean bags and placed in the back seat and trunk. care of my car as usual. The tires were placed in clean bags and placed in the back seat and trunk. More
They took my broken down car right away, even though they were totally booked up and repaired it in 3 days, so I can safely drive. I was very appreciative of this. They got me good prices on the parts I ne were totally booked up and repaired it in 3 days, so I can safely drive. I was very appreciative of this. They got me good prices on the parts I needed, even though I know that labour is expensive. I have always had good service at this dealership. More