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London Honda

London, ON

4.7
685 Reviews

560 Wharncliffe Rd S

London, ON

N6J 2N4

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Showing 685 reviews

April 24, 2024

Service Danny Bikos in the Service is always welcoming, efficient and able and willing and able to answer my questions and give advice More

by Honda123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Bikos
May 17, 2024 -

London Honda responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

April 24, 2024

Good service, but would have appreciated being told on check in that the wait time would be four hours, not two. Nothing to do with my car, just a back-up of customers which should have been obvious by t More

by JJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No sales or marketing, service only.
May 17, 2024 -

London Honda responded

Thank you for taking the time to share your feedback with us. We sincerely apologize for any inconvenience caused by the extended wait time during your recent visit. Your patience is greatly appreciated, and we understand how valuable your time is. We agree that clear communication is essential, and we apologize for not providing accurate information about the wait time upfront. We'll take this as an opportunity to improve our check-in process and ensure that future customers receive more accurate estimates. We appreciate your understanding and hope to serve you better in the future. If you have any further concerns or questions, please don't hesitate to reach out. 😊

April 23, 2024

I went in for an oil change at this dealership. Good overall service quality. The whole servicing process was transparent, and information was well-communicated. Time took to finish the oil More

by Jamie Cheung
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Gignac
April 23, 2024

Exceptional Service as always. Dropping off the car and picking up is always hassle-free. Being notified is a great help. Service advisors are very knowledgeable and friendly. More

by Biwash
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Ashtin, Matt, Peter Park, Ashley-Rose Brown
May 17, 2024 -

London Honda responded

Biwash, we are very happy we could provide you with a positive experience!

April 22, 2024

We've been using London Honda for the past 20 years. Always great service and assistance for those we have dealt with. More

by Ryan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Bikos
Apr 24, 2024 -

London Honda responded

Ryan, we really appreciate your positive review!

April 21, 2024

Danny Bikos is the advisor that we like to deal with! He is honest and walks you through what may need to be done! He is a great advisor that Honda should be grateful to have as an employee. More

by Deb Baxter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Bikos- service advisor
May 17, 2024 -

London Honda responded

Deb Baxter, thank you for your kind review; we are happy to pass along your comments to the team here at London Honda!

April 21, 2024

The service representatives were courteous and took good care of my car as usual. The tires were placed in clean bags and placed in the back seat and trunk. More

by pdavidwills
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny & Dave
May 17, 2024 -

London Honda responded

Hello Pdavidwills, thank you; we appreciate your feedback!

April 21, 2024

I have done my work nice and faster. Aanaal Customer friendly also time punctuality totally excellent More

by Joexplorecanada21
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt, LH Marketing, Ashley-Rose Brown
Jul 19, 2024 -

London Honda responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

April 20, 2024

Danny Bikos is always a pleasure to deal with. He is very honest and sincere. More

by bluenewt68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Bikos
May 17, 2024 -

London Honda responded

Bluenewt68, we're happy you found our staff to be so supportive during your experience here at London Honda.

April 20, 2024

They took my broken down car right away, even though they were totally booked up and repaired it in 3 days, so I can safely drive. I was very appreciative of this. They got me good prices on the parts I ne More

by am.arsenault
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Schonewille
May 17, 2024 -

London Honda responded

Customer satisfaction is our goal, and we're glad we hit the mark for you. Regarding the pricing of labour for service, please know that we competitively shop our pricing other dealership to ensure that our customers get the best value. London Honda technicians are factory trained and we provide the necessary tools to our team to ensure the optimal care of your Honda. Safe and happy travels!

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