London Honda
London, ON
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During my visit, I expected professional assistance, clear explanations, and respectful customer service regarding these serious vehicle issues. Unfortunately, I experienced communication that I found d clear explanations, and respectful customer service regarding these serious vehicle issues. Unfortunately, I experienced communication that I found discourteous and unhelpful. My concerns about the fuel pump recall and the possible connection to the fuel injector damage were not properly explained, and I did not receive sufficient information about the diagnosis, repair process, or available solutions. More
I was able to have the vehicle dropped off for service and ubered home. I was kept in the loop with service expectations and recommendations. They had the service completed ahead of schedule. The team is and ubered home. I was kept in the loop with service expectations and recommendations. They had the service completed ahead of schedule. The team is always professional and amazing to work with. More
The staff are friendly. Salesman Sohui is very detailed oriented and explained everything about the car. Commercial manager Bryan is so good at explaining the different opti Salesman Sohui is very detailed oriented and explained everything about the car. Commercial manager Bryan is so good at explaining the different options. Great team! More
Just purchased a new CRV. When I brought in my old snow tires as part of a trade, the whole staff jumped up to take them out of the car and bring them where they belonged. Zac When I brought in my old snow tires as part of a trade, the whole staff jumped up to take them out of the car and bring them where they belonged. Zach, my salesperson, was amazing. More
Everyone was so helpful, eager to answer any questions that I had, and made sure that I took my time with this momentous decision. Zach was especially knowledgeable, listened to my requirements for my ne that I had, and made sure that I took my time with this momentous decision. Zach was especially knowledgeable, listened to my requirements for my new car, and was able to guide me to a vehicle that exceeded my "must have" list. More



