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London Honda

London, ON

4.8
757 Reviews

560 Wharncliffe Rd S

London, ON

N6J 2N4

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Showing 757 reviews

January 31, 2025

I’m glad I chose to come to Honda London to fix my tire after an highway incident. Matthew S. took the time and patience to explain me the process and did everything possible to get the car ready for the d More

by ancadanym
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Schonewille
Sep 18, 2025 -

London Honda responded

Thank you so much for sharing your positive experience with us, especially after what sounds like a stressful highway incident. We are delighted to hear that our Service Advisor, Matthew S., took such great care of you, patiently explaining the process and working hard to get you back on the road home in time. Turning a tough situation into a good experience is what our team is here for. We'll be sure to share your praise with him, and we look forward to welcoming you back for your future service needs!

January 31, 2025

Exceptional customer service! Desiree and Matt were so easy to work with and truely listened to my wants and needs with selecting a vehicle. More

by Natalie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Desiree
Sep 18, 2025 -

London Honda responded

Thank you so much for highlighting your exceptional customer service experience! We are delighted to hear that Desiree and Matt were so easy to work with. Hearing that you felt they truly listened to your wants and needs is the best compliment we could ever receive. That is the London Honda Difference in action, and we'll be sure to share your high praise with both of them. Thank you for choosing us!

January 30, 2025

Excellent and friendly customer service. Very helpful and got me into a new vehicle quickly. More

by crystal.ruddy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roy Ellis and Desiree Reid, Peter Park, LH Marketing, Ashley-Rose Brown
Sep 18, 2025 -

London Honda responded

Thank you so much for taking the time to share your great experience! We are delighted to hear that you received excellent and friendly service from our helpful team. Getting you on the road in your new vehicle quickly and without any hassle is what we're all about. We're so glad that was your experience and we thank you for your business!

January 29, 2025

Great service and I appreciate the service and the help I received at this location More

by jmarcthomson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Peter Park, LH Marketing
Sep 18, 2025 -

London Honda responded

Thank you so much for the fantastic review! We are delighted to hear that you received great service and felt well-supported by our team. Providing a helpful, positive experience for every guest is what we're all about. We truly appreciate you taking the time to share your kind words and for choosing London Honda!

January 28, 2025

The london honda team is awesome and they are so hospitality so I recommend them to other costumer More

by Ric baybayan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jack, Giovanni
Sep 18, 2025 -

London Honda responded

Thank you so much for the awesome review and the kind recommendation! We think our team is pretty awesome too, and we're so happy to hear that you found them to be so hospitable. Creating a friendly and welcoming atmosphere for all our guests is what we're all about. We truly appreciate your feedback and your business!

January 23, 2025

Just signed up for a third lease in 7 years with London Honda. The sales/financial staff I have dealt with have been professional and personable, and I have always been satisfied with the service staff. More

by Gary Westover
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roy Ellis, Murat Besir
Sep 18, 2025 -

London Honda responded

Thank you for the fantastic review and, most importantly, for choosing London Honda for your third lease in seven years! We are truly honoured by your loyalty. We are so happy to hear that you have consistently found our sales, finance, and service teams to be professional and personable. Earning your continued trust is our greatest accomplishment. We look forward to serving you for many more years to come!

January 21, 2025

London Honda personnel changed my opinion about shopping for a car. Everyone was helpful, pleasant and professional. My first interaction with Mitch Bautista convinced me to stay and look at cars as he was More

by carnegiec16
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mitch Bautisata, Adelaide (accessory sales), Peter Park, LH Marketing
Sep 18, 2025 -

London Honda responded

Thank you for sharing your positive experience at our dealership! We are thrilled to hear that our team was able to change your opinion about shopping for a car. We take pride in providing exceptional customer service and we are happy that Mitch, Adelaide, and Bryan were all able to assist you in finding the perfect car. We hope you continue to enjoy your new Honda hybrid and we look forward to seeing you again in the future. Thank you for choosing London Honda! #HappyCustomers #HondaHybrid #ExceptionalService

January 21, 2025

Roy Ellis provides exceptional service! Definitely would recommend him for your next Honda purchase. very personable. More

by tom.drouillard
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roy Ellis
Sep 18, 2025 -

London Honda responded

Thank you so much for the fantastic review and the wonderful recommendation! We think Roy Ellis is pretty exceptional too, and we're so happy to hear that his personable service made your experience a great one. We will be sure to share your high praise with him. Thanks again for choosing London Honda!

January 09, 2025

Fantastic location with easy access and entry. Had the opportunity to enjoy my free coffee at the customer waiting area plus a free WiFi My last visit was phenomenal. They exceeded my expectati More

by Ellen N.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
HERAY OBAHI
Sep 18, 2025 -

London Honda responded

Thank you for the kind words and for taking the time to share your experience! We're thrilled to hear that you had such a positive experience at Your London Honda. Our team is dedicated to providing exceptional service and exceeding expectations, and it sounds like Heray truly delivered on that promise. We're proud to offer a comfortable waiting area with amenities like complimentary coffee and Wi-Fi, so you can relax while we take care of your vehicle. It's wonderful to know you appreciated these features. At Your London Honda, we believe in empowering our customers with choices and transparent advice. We're glad that Heray was able to clearly explain the options available to you and help you make an informed decision about your Honda Pilot. We appreciate your recommendation and look forward to welcoming your family and friends to Your London Honda!

January 01, 2025

Mitch was great and helped us patiently throughout the whole process. We appreciate his help! More

by Jaredmccoll
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mitch Bautista, Tommy Protopapas
Sep 18, 2025 -

London Honda responded

That's fantastic to hear! We're so glad that Mitch provided you with a patient and helpful experience at Your London Honda. We know that buying a car can be a big decision, and we appreciate you choosing us to be a part of your journey. We'll be sure to pass along your kind words to Mitch. Enjoy your new vehicle!

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