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London Honda

London, ON

4.7
641 Reviews

560 Wharncliffe Rd S

London, ON

N6J 2N4

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Showing 641 reviews

June 14, 2024

The staff were very friendly and helpful. They made the buying experience very easy. I would definitely buy a car from them again More

by Rob
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jack Molinari, Peter Park, LH Marketing, Ashley-Rose Brown
Jun 26, 2024 -

London Honda responded

Rob, thank you for your kind words and this wonderful review!

June 14, 2024

We are especially happen with our experience with the whole dealership. Desiree & Harris were exceptionally helpful in our experience in the last week. Transfer of vehicles went very smoothly . More

by paul-corriveau
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Desiree & Harris, LH Marketing
Jun 26, 2024 -

London Honda responded

We're happy you found our staff to be so supportive during your experience here at London Honda.

June 13, 2024

Great selection Great service from all staff especially from my salesman and finance ,great selection. I very highly recommend More

by tomkouniakis
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Peter Park, LH Marketing, Ashley-Rose Brown
June 12, 2024

I had a highly disappointing experience with London Honda. On May 22, I went in to purchase a vehicle and was assisted by a salesperson. During the negotiation, I was asked to sign some documents and p More

by Shanker.prem28
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Peter Park, LH Marketing
Jul 19, 2024 -

London Honda responded

I apologize for any inconvenience you’ve experienced regarding the recent vehicle purchase. Let me address the situation directly: We regret any misunderstandings related to deposits and finance pricing. London Honda strictly adheres to OMVIC regulations, ensuring transparency in our operations. During the purchase process, you were informed of the requirements and provided with supporting documentation, which you signed. Our Sales Managers contacted OMVIC, confirming that the substantial time between your agreement to purchase and the cancellation of the deal led to the forfeiture of the deposit. This decision aligns with the signed agreements and respects the resources invested in preparing the vehicle for delivery. Despite OMVIC’s assurance to retain the deposit, we returned it to you as a goodwill gesture, even at a loss to us. Should you have further questions or concerns, please reach out to our Customer Experience Specialist at welisten@londonhonda.com.

Jul 19, 2024 -

Shanker.prem28 responded

OH MY GOD! LIES! I wish i could attach documents here, but unfortunately i can't. Its section 38 under OMVIC which forced you to give the deposit back. I have screenshot this and sent to OMVIC. They will come to investigate this under by behalf. Please, if you made a mistake its fine, but dont lie to your customers. Disgusting. The way i was denied my deposit and treated was frankly horrible and scary. Towards the end everyone ignored me. If anyone feels they need proof for this, you could send an email to me nurture1412@gmail.com. I can show you what actually happened and my conversation with OMVIC

June 12, 2024

Accommodating, people there are all very nice and comfortable while waiting for your vehicle to be released specially to the sales representative he is nice and accommodating.. best ever… More

by alexander
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pabeek Dhal, Tony
Jun 26, 2024 -

London Honda responded

Wow! Thanks for appreciating our dedication to excellent service.

June 11, 2024

Very kind and accommodating, nice environment, everyone was very friendly and made the overall experience enjoyable More

by h
Recommend Dealer
Yes
Employees Worked With
Chris Boyd, Desiree Reid, LH Marketing
Jun 26, 2024 -

London Honda responded

Your positive feedback is truly appreciated!

June 06, 2024

Super helpful and overall easy experience. Would buy a car from Chris again for sure. More

by michelle.riva
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Boyd
Jun 26, 2024 -

London Honda responded

Thanks for taking the time to share your satisfaction.

June 03, 2024

I’m a new customer, but so far so good. I’ll wait to see how the maintenance process goes. More

by cornies
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jackson Edds, Murat Besir
Jun 05, 2024 -

London Honda responded

Thank you for taking the time to share your experience at London Honda. We are thrilled to hear that you had a positive experience with us. At London Honda, we are committed to providing exceptional service and ensuring customer satisfaction. Your feedback is invaluable to us as it helps us improve and continue to deliver the high standard of service that our customers deserve. We look forward to serving you again in the future and continuing to meet your expectations. Best regards, The London Honda Team

June 03, 2024

The people at London Honda are nice and friendly Good service definitely recommending our friends More

by Isaac
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Desiree
Jun 26, 2024 -

London Honda responded

Isaac, thank you for your kind review; we are happy to pass along your comments to the team here at London Honda!

June 03, 2024

Everyone was so pleasant and helpful. They make you want to come back next time More

by Aderonke
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jordan and tony dani, Peter Park, LH Marketing
Jun 26, 2024 -

London Honda responded

Aderonke, thank you for sharing your positive experience!

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