London Honda
London, ON
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My experience at London Honda was excellent! I have purchased many vehicles here and it is always an enjoyable experience. I also have my vehicle serviced here and they are great. I have purchased many vehicles here and it is always an enjoyable experience. I also have my vehicle serviced here and they are great. More
Very good communication. Which is what you want in auto service. I like to understand. Some dealers don't appreciate that and get impatient. Not this dealership. They answer Which is what you want in auto service. I like to understand. Some dealers don't appreciate that and get impatient. Not this dealership. They answer questions no matter how stupid! The technician I had this time went out of his way to help me source a rental car when we found out my car had to stay in the shop over the weekend. More
It was a very delightful experience with London honda to get my car service done. They were able to accommodate my schedule and arrange pick up and drop off service. Overall a stress free and excellent ser get my car service done. They were able to accommodate my schedule and arrange pick up and drop off service. Overall a stress free and excellent service More
Good service, but would have appreciated being told on check in that the wait time would be four hours, not two. Nothing to do with my car, just a back-up of customers which should have been obvious by t check in that the wait time would be four hours, not two. Nothing to do with my car, just a back-up of customers which should have been obvious by the time of my appointment. If multiple reminders of my appointment were possible, why not appropriate information on check in. More
I went in for an oil change at this dealership. Good overall service quality. The whole servicing process was transparent, and information was well-communicated. Time took to finish the oil Good overall service quality. The whole servicing process was transparent, and information was well-communicated. Time took to finish the oil change was longer than anticipated. But that was due to the large volume of customers. Another thing that I would like to mention is I later discovered oil stains on the paint of the hood. It was most likely from the oil change. I also checked the engine cover and I also discovered the cover became quite greasy after the oil change. More
Exceptional Service as always. Dropping off the car and picking up is always hassle-free. Being notified is a great help. Service advisors are very knowledgeable and friendly. Dropping off the car and picking up is always hassle-free. Being notified is a great help. Service advisors are very knowledgeable and friendly. More
The service representatives were courteous and took good care of my car as usual. The tires were placed in clean bags and placed in the back seat and trunk. care of my car as usual. The tires were placed in clean bags and placed in the back seat and trunk. More