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Lincoln Heights Ford Sales

Ottawa, ON

4.2
203 Reviews

1377 Richmond Rd

Ottawa, ON

K2B 6R7

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203 Reviews of Lincoln Heights Ford Sales

December 02, 2017

Always a Great Experience! I just bought my fourth truck from Lincoln Heights Ford. I always shop around, but I always come back to Lincoln Heights Ford for the same reasons; f More

by Darren Johnson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike MacLean, Jeff Mosher, David Cameron
Dec 04, 2017 -

Lincoln Heights Ford Sales responded

Thanks again for sharing your experience Darren! We appreciate you choosing Lincoln Heights Ford and are looking forward to your next visit.

November 30, 2017

Lincoln Heights Ford - F-150 My husband and I have been dealing with Lincoln Heights Ford for over 20 years and have always been treated like part of the family. Recently, we adde More

by KD1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike MacLean, Jeff Mosher, David Cameron
Nov 30, 2017 -

Lincoln Heights Ford Sales responded

Thank you for continuing to choose Lincoln Heights Ford Kelly, we're glad to hear that you had another great experience in our Sales Department! We're always happy to help and look forward to seeing you again.

November 29, 2017

FANTASTIC SERVICE! I purchased my car at Sterling. Then retired and had to find a closer dealer. I checked with a few friends and reviews. I have to say LHF surpassed th More

by Mirka
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jen
Nov 30, 2017 -

Lincoln Heights Ford Sales responded

Thank you for reviewing Lincoln Heights, we're glad to hear that you had a great experience and look forward to serving you again!

October 24, 2017

First time Buying I had a great first time buying experience. Moe was always incredibly quick to respond which made the whole process far easier and not stressful. Ther More

by Austin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patty, Moe Issa
Oct 25, 2017 -

Lincoln Heights Ford Sales responded

Thank you for your five-star review Austin, we're grateful to have earned your business and look forward to serving you again!

October 12, 2017

A people place All to often you go into a business and get treated like just another person or like an inconvenience to staff. At Lincoln heights treats you like an More

by Andrew Belanger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service center
Oct 17, 2017 -

Lincoln Heights Ford Sales responded

Thank you for taking the time to review Lincoln Heights Andrew, it means a lot to us that you would say that! We're always happy to help in any way we can.

October 11, 2017

Totally satisfied with our purchasing experience From our first encounter with Denis Duhaime, we knew we were dealing with an experienced and knowledgeable salesman. He explained every aspect of the More

by HappyCouple
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Mosher, Denis Duhaime
Oct 11, 2017 -

Lincoln Heights Ford Sales responded

Thank you for your review and for choosing Lincoln Heights Ford! We're dedicated to making your Ford experience a great one. Congratulations on your new Fusion!

October 10, 2017

Very pleased with sales .. We really enjoyed dealing with Denis Duhaime. Very knowledgeable about the Escape and spent a lot of time explaining various muances of Ford lease. Th More

by Sammy135i
Recommend Dealer
Yes
Employees Worked With
Denis Duhaime
Oct 10, 2017 -

Lincoln Heights Ford Sales responded

Thank you so much for your review. We're very happy to have earned your business and look forward to continuing to serve you!

September 19, 2017

Terrible customer service at Lincoln Heights Receivrd terrible customer service and would never recommend anyone go to Lincoln Heights Ford in Ottawa especially for the service department. Got ye More

by I
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service department
Sep 20, 2017 -

Lincoln Heights Ford Sales responded

We are very sorry to hear that you’ve had a negative experience with our Service Department. It is never our intention to upset our clients. As our Shop Foreman, Wade, explained yesterday we have been doing our very best to help however we can including cleaning and lubricating the seat track free of charge. When we could not offer an immediate solution as this was in the evening when our Service Manager was not in, you were offered a loaner vehicle free of charge until we could get the issue sorted today. We do apologize if you felt that our Service Advisor was rude and we will look into this, it is not the Lincoln Heights Ford way to treat any client as less than valued. We understand this had been a rather frustrating situation for you and that you were upset and perhaps our Advisor should have been more patient. We hope that you will re-consider your view of Lincoln Heights Ford as we continue to work with you to resolve this issue, including remedying the seat track at no charge.

September 08, 2017

Professional and Friendly I recently purchased a Ford F150 xlt, shadow black edition at Lincoln Heights Ford in Ottawa. I visited 5 dealerships that day from Kingston to Ottawa More

by LMacKay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Cameron, Brian Hoyt, Douglas Herd
Sep 11, 2017 -

Lincoln Heights Ford Sales responded

Thank you for your review and your recommendation, we're happy to hear that you had a comfortable experience at Lincoln Heights!

July 10, 2017

First Visit to Lincoln Heights Ford We bought a second hand Ford C-Max Hybrid 2013 in a private sale in Quebec. It included a 7 years long-term warranty. We went to Lincoln Heights F More

by Michael & Monique
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kelly, Evan
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