Lexus South Pointe

First Class Service Just like what the title says, first class service!!! Very helpful, friendly and very professional. This is the type of service we should all get from Just like what the title says, first class service!!! Very helpful, friendly and very professional. This is the type of service we should all get from the other dealers but that’s not the case. This is why Lexus southpointe is above and beyond the rest! More

Service Dept Great service..... Friendly staff. Have always enjoyed coming to the dealer. Very knowledgeable staff Would recommend friends and family to visit the Great service..... Friendly staff. Have always enjoyed coming to the dealer. Very knowledgeable staff Would recommend friends and family to visit the dealership to purchase a vehicle or have it repaired there. More

Service I was pleased with the service providers. They were friendly and efficient. The pedicure in the spa was an added bonus. The wait wasn’t too long. I was pleased with the service providers. They were friendly and efficient. The pedicure in the spa was an added bonus. The wait wasn’t too long. More

Service on my Lexus. I came in for an oil change and was very pleased with the service I received. I was very satisfied with my experience. I can't say that about the sale I came in for an oil change and was very pleased with the service I received. I was very satisfied with my experience. I can't say that about the salesperson I dealt with i really just wanted to know some answers to some questions. This person was very forceful and was convinced that i was terminating my lease and getting a new Lexus. I certainly didn't appreciate the treatment I received. I have leased a Lexus for the past ten years or so and would like to continue. More

GREAT SERVICE! I came in for a tire swap and regular maintenance, but was so pleased to receive a free manicure and shuttle service while waiting for my vehicle to b I came in for a tire swap and regular maintenance, but was so pleased to receive a free manicure and shuttle service while waiting for my vehicle to be serviced. More

Oil change customer service was great. Lexus employees are Very friendly and good service. And I also got the shutter service in minutes of being there. Thank yo customer service was great. Lexus employees are Very friendly and good service. And I also got the shutter service in minutes of being there. Thank you More

Service after one month of purchase We went to Lexus for a service after one month of purchase. I and my husband enjoyed the experience of waiting with drink all coffee you can. The se We went to Lexus for a service after one month of purchase. I and my husband enjoyed the experience of waiting with drink all coffee you can. The service was prompt and satisfying. The great service started from the day I called the dealer to book an appointment up to the service date. We are a happy & satisfied clients. More

Good customer experience Just went for a tire swap, detailing, and new windshield. Happy they gave me the option of an aftermarket windshield- half the price! Executive detail Just went for a tire swap, detailing, and new windshield. Happy they gave me the option of an aftermarket windshield- half the price! Executive detailing was excellent More

Super friendly service, all the staff were great!!! All staff make you feel very important and were all so very friendly. They listened to what you had to say and dealt with your problem in a very effi All staff make you feel very important and were all so very friendly. They listened to what you had to say and dealt with your problem in a very efficient manner. More

Point out labor costs Love the service, only thing I would recommend is that when asked for a cost also include labor. I had asked for a cost on updating navigation in my L Love the service, only thing I would recommend is that when asked for a cost also include labor. I had asked for a cost on updating navigation in my Lexus. Was given a cost of $200 but when I went to get the update was told $300 including labor. I probably would have it done anyway but don't like that I was not told the labor costs were extra. Lexus needs to be upfront about service costs. Don More