Lexus South Pointe

Excellent customer service Regular servicing for my RX 350 maintenance. Changing my winter tires for summer tires. It was a routine service that turned out to be a fantastic exp Regular servicing for my RX 350 maintenance. Changing my winter tires for summer tires. It was a routine service that turned out to be a fantastic experience. The staff and customer service was excellent. That you Aubrey my service advisory. More

Amazing Experience You walk into Lexus South Pointe and you will be wowed with their customer service. Amazing staff. One of the best experiences of my life! You walk into Lexus South Pointe and you will be wowed with their customer service. Amazing staff. One of the best experiences of my life! More

Friendly, efficient, welcoming Went into the dealership for a scheduled service. I have always, and will always, come to Lexus South Point for services based on the experience I alw Went into the dealership for a scheduled service. I have always, and will always, come to Lexus South Point for services based on the experience I always have. More

Very good experience. When I booked my car in for service I dealt with Jessica. She addressed me by name when I arrived and was very friendly to deal with. She reviewed the When I booked my car in for service I dealt with Jessica. She addressed me by name when I arrived and was very friendly to deal with. She reviewed the work order with me and told me how much the cost would be for my service. The next morning she called to inform me that my car was completed and I could pick it up any time through out the day. When I arrived at 4:15 pm to pick it up she again addressed me by name and had the car up front and ready to go. She went over the work order with me and explained every thing that was done to my car. Jessica has a very up beat personality is very easy to talk to which made my experiance at Lexus South Point a pleasant experience. More

Simply done right. Good communication. Work done properly. My vehicle was ready at the promised time. They made the process of having your vehicle serviced during a busy Good communication. Work done properly. My vehicle was ready at the promised time. They made the process of having your vehicle serviced during a busy workday very smooth. More

Super! They said the service would take approximately 90 minutes, and it was done right on time. I visited the spa for a pedicure and it was lovely. The wa They said the service would take approximately 90 minutes, and it was done right on time. I visited the spa for a pedicure and it was lovely. The waiting area is pleasant and the time flew by. More

Exceptional We were treated like we had just purchased the most expensive car on the lot. In reality, we purchased a used low end car that did not fit in with the We were treated like we had just purchased the most expensive car on the lot. In reality, we purchased a used low end car that did not fit in with the Lexus brand. More

Service Great service and attention to detail. Even had a minor crack on my windshield repaired at no cost as the vehicle had been purchased at this dealers Great service and attention to detail. Even had a minor crack on my windshield repaired at no cost as the vehicle had been purchased at this dealership recently. More

Best Dealer Ever I have been going to Lexus Southpoint for 4 years now and purchased two new vehicles. Not only are the vehicles top quality but the service/sales tea I have been going to Lexus Southpoint for 4 years now and purchased two new vehicles. Not only are the vehicles top quality but the service/sales team and Management are superb. More

Consistent quality We have found Lexus South Pointe to be a consistent, quality organization. From the service rep to the mechanics and back to the service reps we are t We have found Lexus South Pointe to be a consistent, quality organization. From the service rep to the mechanics and back to the service reps we are treated with respect, have items explained to us and treated as great customers. More