Lexus On The Park

Unexpected purchase My wife and I have been looking for a tow vehicle for a new trailer we are having built for about 9 months. Having driven a 2nd generation prius for 7 My wife and I have been looking for a tow vehicle for a new trailer we are having built for about 9 months. Having driven a 2nd generation prius for 7 years we had been spoiled by its reliability and gas mileage and were despairing that we were going to have to abandon fuel economy for some gas guzzling beast that would tow our new trailer. I visited the Toyota dealer at Toyota on the Park and then walked across the lot to Lexus where I was introduced to Yin Chan. I had never seen myself in a luxury car before and never relized that one would be the answer to our search. Yin was efficient, knowledgeable and directly responsive to my stated needs and requirements. As result he showed me only one car took me on three test drives over two days which the next day my wife and I bought, a 2011 Lexus RX450H. with tow package and extended warranty While it's not a Prius after nearly 400k in two days it has lived up to its projected fuel economy unexpected comfort and responsive engine and handling. Negotiations were handled in a straight forward direct manner and respectful atmosphere which I greatly apreciated as I was under no current urgency to buy. Last minute requests on my part were handled directly and professionally As I have serviced and in fact bought my original Prius at this dealership I am looking forward to aditional years of partnership on the Lexus side.. Thank you Yin, Sean , Anthony, for making this a truly fruitful encounter. More

Great Dealership Experience I had a wonderful experience dealing with this dealership. After experiencing challenges with other dealerships and car sales persons in the past, thi I had a wonderful experience dealing with this dealership. After experiencing challenges with other dealerships and car sales persons in the past, this dealership and the people that I had worked with where able to address and support all of my customer concerns. I had the most helpful and understanding sales person whom was able to thoroughly sell me on the features and benefits of the RX350. He was very curteous and extremely knowledgeable, kind and friendly in his approach. After he was able to get me the price for my trade, I met with Anthony the finance manager who went over all the extra coverages and how it would benefit my family, he was clear and thorough ensuring that we where able to understand all the coverages and financing options. John the manager personally came out to shake my husband and I's hand and thank us for our business - we talked about the local area and had a few kind laughs.The receptionist was so kind enough to give my daughter a lexus stuffed animal to keep her occupied as she ran around the dealership amusing the sales people. All these individuals did a very thorough job to ensure that my husband and I had everything that we had needed. We felt comfortable and trusted there recommendations. This dealership and individuals that we had dealt with, surpassed our expectations. We cant thank you enough for being so kind and helpful and for making our big purchase a memorable one! - The Moniz's More

Painless experience Interesting enough, I was not ready to buy - just looking. We stopped at Lexus and Benjamin was called out to assist. I mentioned what I had in mind a Interesting enough, I was not ready to buy - just looking. We stopped at Lexus and Benjamin was called out to assist. I mentioned what I had in mind and Ben quickly showed me a new lease that was just brought in. By chance, It matched all of my wants. Pricing was discussed to provide a references to other cars I had seen. Ben quickly summed up the possibilities and gave me a good idea of a bottom line including my older trade-in. No pushing or exaggeration, just a realistic assessment. It was refreshing! A very comfortable way of discussing what could have been a stressful encounter. I would easily recommend Benjamin for his knowledge, professionalism and easy demeanor. Overall a wonderful experience with Ben and the support people at Lexus on the Park. More

Amazing Service We bought a brand new Lexus 2 weeks ago and we are very pleased with the vehicle. When we first walked into Lexus On The Park dealership, we felt very We bought a brand new Lexus 2 weeks ago and we are very pleased with the vehicle. When we first walked into Lexus On The Park dealership, we felt very comfortable with the staff. Their service was very good. They sent over Thomas and he explained everything about the car very thoroughly. He was a very friendly guy and he did not pressure us into purchasing the car right away. We asked for some reasonable offers and he made the offers with no issues. I recommend Thomas as a salesman if you ever decide to purchase a Lexus. I would also like to thank Anthony for helping us finalize the car purchase. More

Amazing experience I just purchased a NX200t from Lexus on the Park. Ben is a great person to deal with. He is very honest and easy to deal with. He is a trustworthy ind I just purchased a NX200t from Lexus on the Park. Ben is a great person to deal with. He is very honest and easy to deal with. He is a trustworthy individual. I think if I had dealt with someone else, I may not had purchased a car. All in all it was a wonderful experience to get to know Ben. The staff is generally very friendly in this location. Ben, thank you again! More

Excellent Benjamin was very professional and courteous in purchasing our RX350. Ben provided us with a lot of knowledge and helped us to finalise a deal.I reco Benjamin was very professional and courteous in purchasing our RX350. Ben provided us with a lot of knowledge and helped us to finalise a deal.I recommend Benjamin as a sales person to everyone. More

GREAT EXPERIENCE I bought 2013 used RX350 in June, 2015 . I live in Brampton and we have a dealership about 10 minutes away from my home but it was a great experience I bought 2013 used RX350 in June, 2015 . I live in Brampton and we have a dealership about 10 minutes away from my home but it was a great experience at Lexus On The Park . Staff is very polite and helpful. Benjamin Momayez is an excellent professional, pleasant sales person. We cut the deal with no time . I am taking this opportunity to say that Mr. Benjamin is very good in sales. Ben explained everything in detail about the car, no pressure and friendly. I will recommend him to everyone. Also thanks Anthony for finalizing the finance side. Jose is on sick leave. We wish her a speedy recovery and look forward to working with all of you guys again in the future. Thanks Ben taking time to follow up with us. Pervaiz Chaudhry More

Great buying experience Staff took the time to go over all model & pricing options and do not pressure us to make a decision right away. Looking forward to buying another Staff took the time to go over all model & pricing options and do not pressure us to make a decision right away. Looking forward to buying another car from this dealership again! More

Straight-up guy without any BS When you buy a car, you have to look out for salesmen that bend over their back excessively to please you because most likely they are giving you a BS When you buy a car, you have to look out for salesmen that bend over their back excessively to please you because most likely they are giving you a BS price and exaggerating the car's features. This guy didn't do that. Straight away he sensed I am a serious and informed buyer and did not give me any BS. "Here is the car, some damage here but we will fix it, you can drive it anywhere". I inspected the car and went back inside. "whats your offer?" -> gave him price "I will call my boss" 2 minutes later "we have a deal" I offered a firm fair price and he wasn't trying to to test his luck by playing the negotiating game. In my opinion this is one talented sales guy who can sense how serious you are. If you have done your homework with the car and know how to do a basic car inspection, save your time and find Benjamin. You will be out of the dealership in under 2 hours. More

Great Experience with a service Hello I had taken my car for a warning light. The service was fantastic and explained everything in details Great team and great experience Hello I had taken my car for a warning light. The service was fantastic and explained everything in details Great team and great experience Thank you More