Lexus On The Park

Excellent Purchasing Experience The experience of purchasing a new car can be daunting, especially today when there are more options in terms of design and of course, all the new tec The experience of purchasing a new car can be daunting, especially today when there are more options in terms of design and of course, all the new technology on cars. A lot of time and research is req'.d to make purchasing decision. Thus, you want the salesperson to not only be very knowledgeable about the product, be responsive, by replying in a timely fashion and someone with whom you feel you can build trust/have faith in. Mark Easton, fits that bill! (has 26 yrs. of experience w. this dealership). Josie Allen too, is phenomenal - a real professional- in guiding the cust. thru navi system, voice command and all of the various buttons and gizmos one needs to learn. Andrew, in Service dept. also deserves a lot of credit for being extremely courteous, patient and service-oriented! The dealership is good at answering phone lines, it seems...hope so! One minor note: the dealership would be wise to re-consider coffee choice. After all, they're selling a luxury prod. (competing w. BMW, Mercedes etc.) and so shd. have more premium coffee brand (eg. Nespresso, Starbucks or other). More

A Saint. First time buying a car, and a good experience it was. I came in and explained what type of car I wanted and what my needs were and he found me exactl First time buying a car, and a good experience it was. I came in and explained what type of car I wanted and what my needs were and he found me exactly what I was looking for. I didn't get the impression he was trying to sell me things I didn't need or to make a prompt decision. He was very patient with my line of eager 'first time buyer' questions. After I found THE car (wife loves it), he took the time to explain the inner workings of the car's doohickies and doodads (GPS, Voice control, etc etc). Highly Recommended. More

Our first car in Canada Thomas C. Homewood is very friendly and patient to arrange test drive to our home in Lawrence Yong, select the RX350 and introduce the financial packa Thomas C. Homewood is very friendly and patient to arrange test drive to our home in Lawrence Yong, select the RX350 and introduce the financial packages, which made us finally decide to choose Lexus on the Park to get our RX350 in the Thanksgiving. The delivery of our RX350, the first our car in Canada, helped by Josie Allen is so great and helpful to understand the performance of the car. Josie is so professional to present , willing to help us and patient, is much beyond our expectation and imagination. We never experienced this in anywhere else in the world. More importantly, Josie and Warren ( shop foreman) who is asked by Josie to help us on the baby harness booster, find our current booster is not a proper one, guide us to go Toys Rs to buy a more safe one. Thanks Josie and Warrant, otherwise we may never realize this, and it is big safety risk to our kid even we had a safe RX350. We are very happy for our first car purchasing experience with Lexus on the Park. More

Amasing deal with Lexus My first experiance with Lexus on the park was amazing in case of information, price and delivery services and I think its because of amazing team who My first experiance with Lexus on the park was amazing in case of information, price and delivery services and I think its because of amazing team who help me. More

Safe Vehicle NX200t My Wife and I described the type of car we were looking for as well as the safety features. Mark Easton put us in the exact vehicle we needed – NX200 My Wife and I described the type of car we were looking for as well as the safety features. Mark Easton put us in the exact vehicle we needed – NX200t. We have just past 2,000 Km and it performs exceedingly well. Thank you Mark! More

Smooth and Effortless I just purchased a used IS250C from Yin Chan at this dealership. He was extremely professional and the entire transaction was very pleasant. All asp I just purchased a used IS250C from Yin Chan at this dealership. He was extremely professional and the entire transaction was very pleasant. All aspects of the transaction were great from the initial contact to the delivery of the vehicle. A+ Well done Yin and Lexus on the Park! More

Great experience - first time Lexus customers Anthony, Trevor and Ken made our first lease experience, and first experience with Lexus a great one. They negotiated fairly and took the time to answ Anthony, Trevor and Ken made our first lease experience, and first experience with Lexus a great one. They negotiated fairly and took the time to answer all questions and concerns we had. For this type of transaction, we expect to be treated with respect and patience and they certainly delivered. Here's hoping the after care is just as good. More

Amazing experience - extremely professional and outstanding We had chosen this dealership through good word of mouth and we were not disappointed. Right when we stepped in and began looking at our options, we w We had chosen this dealership through good word of mouth and we were not disappointed. Right when we stepped in and began looking at our options, we were greeted with amazing service from both David and Alistair. I was grateful that the experience was smooth and service level stayed amazing, despite myself having to visit the dealership several times to sort out the purchase. We had decided on an NX 200T F Sport andtThe service was just beyond words, as they both understood our needs and wants and were able to do the best of their abilities to fulfill those needs/wants. We'd like to sincerely thank both Alistair and David for their outstanding service! We'll definitely return! More

New Lexus - Great Service We recently leased a new lexus and were really happy with the service. Haskell and Larry were a joint selling team and were both very helpful. They We recently leased a new lexus and were really happy with the service. Haskell and Larry were a joint selling team and were both very helpful. They were very direct and we were able to negotiate very quickly without the usual back and forth. Josie taught us how to play with all the toys in the car and we're loving it. Thanks so much to all! More

Purchase of Lexus - Sales agaent Christine Nam I would like to thank Christine Nam for her excellent customer service we received on Wednesday 7, 2015. Christine, took care of all our queries in I would like to thank Christine Nam for her excellent customer service we received on Wednesday 7, 2015. Christine, took care of all our queries in a jiffy and enabled us to leave the same day with a brand new car!! She provided timely and helpful advice and made the deal happen. Now that’s a good sales representative!! She let us know all the important information regarding the vehicle including its features, adjustable buttons, comfort and safety features and even hand washed and dried our vehicle herself before we left. Christine, was extremely attentive and she listened to all our concerns with a great deal of patience’s. Because we were traveling from out town, we unexpectedly required a vehicle the same day in order to drive back home. We are very thankful that Christine urgently rushed to make this deal happen, to get us new licence plates and was able to resolve this problem without a glitch. I would especially like to commend Christine for her professionalism and knowledge. She has a caring approach and she is a true professional. We are the proud new owners of a vehicle thanks to Christine’s speedy and efficient services! Please accept our gratitude towards her and your customer care staff . Laura & Ranjan North Bay, Ontario More