
Lexus On The Park
Toronto, ON
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1,361 Reviews of Lexus On The Park
Great experience - first time Lexus customers Anthony, Trevor and Ken made our first lease experience, and first experience with Lexus a great one. They negotiated fairly and took the time to answ Anthony, Trevor and Ken made our first lease experience, and first experience with Lexus a great one. They negotiated fairly and took the time to answer all questions and concerns we had. For this type of transaction, we expect to be treated with respect and patience and they certainly delivered. Here's hoping the after care is just as good. More
Amazing experience - extremely professional and outstanding We had chosen this dealership through good word of mouth and we were not disappointed. Right when we stepped in and began looking at our options, we w We had chosen this dealership through good word of mouth and we were not disappointed. Right when we stepped in and began looking at our options, we were greeted with amazing service from both David and Alistair. I was grateful that the experience was smooth and service level stayed amazing, despite myself having to visit the dealership several times to sort out the purchase. We had decided on an NX 200T F Sport andtThe service was just beyond words, as they both understood our needs and wants and were able to do the best of their abilities to fulfill those needs/wants. We'd like to sincerely thank both Alistair and David for their outstanding service! We'll definitely return! More
New Lexus - Great Service We recently leased a new lexus and were really happy with the service. Haskell and Larry were a joint selling team and were both very helpful. They We recently leased a new lexus and were really happy with the service. Haskell and Larry were a joint selling team and were both very helpful. They were very direct and we were able to negotiate very quickly without the usual back and forth. Josie taught us how to play with all the toys in the car and we're loving it. Thanks so much to all! More
Purchase of Lexus - Sales agaent Christine Nam I would like to thank Christine Nam for her excellent customer service we received on Wednesday 7, 2015. Christine, took care of all our queries in I would like to thank Christine Nam for her excellent customer service we received on Wednesday 7, 2015. Christine, took care of all our queries in a jiffy and enabled us to leave the same day with a brand new car!! She provided timely and helpful advice and made the deal happen. Now that’s a good sales representative!! She let us know all the important information regarding the vehicle including its features, adjustable buttons, comfort and safety features and even hand washed and dried our vehicle herself before we left. Christine, was extremely attentive and she listened to all our concerns with a great deal of patience’s. Because we were traveling from out town, we unexpectedly required a vehicle the same day in order to drive back home. We are very thankful that Christine urgently rushed to make this deal happen, to get us new licence plates and was able to resolve this problem without a glitch. I would especially like to commend Christine for her professionalism and knowledge. She has a caring approach and she is a true professional. We are the proud new owners of a vehicle thanks to Christine’s speedy and efficient services! Please accept our gratitude towards her and your customer care staff . Laura & Ranjan North Bay, Ontario More
Fantastic buying and after care experience Last Feb I bought a new NX200T and dealt with Nick who had sold my husband a RX a few years ago. Although my husband came with me to purchase the car Last Feb I bought a new NX200T and dealt with Nick who had sold my husband a RX a few years ago. Although my husband came with me to purchase the car Nick recognized that I was the decision maker and deal with my questions in the level of detail I wanted. When picking up the car he was very helpful in my set up and provided attentive after care. Was an excellent experience and our family would highly recommend him. More
A pleasure to deal with I just picked up my third Lexus IS from Lexus on the Park and all three times I dealt with the same sales person; Larry is the reason I keep returning I just picked up my third Lexus IS from Lexus on the Park and all three times I dealt with the same sales person; Larry is the reason I keep returning. Coupled with the excellent service this dealership is highly recommended. More
A new toy I was looking for something special. Tried BMW M4, AUDI RS5 and LEXUS RC F and the last car was chosen after a second test drive. Service was great fr I was looking for something special. Tried BMW M4, AUDI RS5 and LEXUS RC F and the last car was chosen after a second test drive. Service was great from the moment I called this guys to schedule an appointment to the day when I picked it up. Thank you Benjamin, Josie, Lazar and Amy. You guys work like one professional team. Alex More
Great experience, very professional customer service. As I was searching to replace my Cadillac, we went to look at a Lexus SUV. Since I was just beginning my search, I had not intention of buying a car j As I was searching to replace my Cadillac, we went to look at a Lexus SUV. Since I was just beginning my search, I had not intention of buying a car just then. However, after test driving the 2 SUVs, we ended buying a car from Ken. Since Josie was away, Ken kept reminding us to come back and get the training offered. We did and Josie was great. The whole experience was positive and Ken was very honest and when he was not sure, he went checked and came back with the info. More
Excellent customer service. Ken Eggett was knowledgeable and customer focused. He took the time to understand my needs and helped educate me on different models. I would highly r Ken Eggett was knowledgeable and customer focused. He took the time to understand my needs and helped educate me on different models. I would highly recommend Ken if you are on the market and want an honest opinion. More
New Car Purchase In market for new SUV; looked at BMW; Audi; Mercedes and returned to Lexus on the Park because of the salesman Ken Eggett. He made the whole process In market for new SUV; looked at BMW; Audi; Mercedes and returned to Lexus on the Park because of the salesman Ken Eggett. He made the whole process easy and treated us with value and respect. He ensured I test drove the vehicle and used all the toys! This is the 3rd RX we have purchased and I am happy to say I have never had a bad experience with Lexus. More