Lexus On The Park

Excellent Reception Got my brand new 2016 rx 350. It was Tom who handled everything from start to finish .We got a great deal trade-in value on my car which of course w Got my brand new 2016 rx 350. It was Tom who handled everything from start to finish .We got a great deal trade-in value on my car which of course with the help of Tom. And for Josie the Delivery expert she explains to us everything we should know about Lexus. I would greatly recommend this dealership. Again thank you for everything Tom and Josie. Great job. Thanks Noel More

Excellent service My rx350 came in for bodywork due to someone hitting my rear bumper, from start to finish I was taken care of by Benjamin MOMAYEZ, Greg MUGFORD and My rx350 came in for bodywork due to someone hitting my rear bumper, from start to finish I was taken care of by Benjamin MOMAYEZ, Greg MUGFORD and Zack KAKAR from the body shop. Excellent employees along with the rest of the team, my vehicle came out looking brand new. Thank you Lexus on the park. Ryan More

Excellent service Very friendly and a considerate person, I usually service our car most of time when I visit my son in Toronto since we live 2 1/2 hrs away from the s Very friendly and a considerate person, I usually service our car most of time when I visit my son in Toronto since we live 2 1/2 hrs away from the service dealer and each time I don't have a problem requesting availability...,checking -in my car was fast and the car was washed but not very clean all the time.Over all exceeds my expectations.Thank you. More

Outstanding customer service I have dealt with dealerships for Cadillacs, Lincolns, and BMWs but my best experience does not match up with that of Lexus On the Park. Brian Mitc I have dealt with dealerships for Cadillacs, Lincolns, and BMWs but my best experience does not match up with that of Lexus On the Park. Brian Mitchell and his crew have consistently delivered the best service that I have ever had from any dealership. He is friendly and makes me feel as though I am his only customer and that he has no other concern except to ensure that my car is in tip top shape. I am very pleased with Lexus On the Park and have recommended the dealership to others who are equally happy with their overall experience. Needless to say, Alistar Baxter, the General Manager must be congratulated for running an excellent dealership More

New car purchase. Great reception and follow through from management to sales staff to service. No pressure. Wonderful friendly experience. Someone explained all the fe Great reception and follow through from management to sales staff to service. No pressure. Wonderful friendly experience. Someone explained all the features in the car before we left. Definitely would recommend. More

Great experience The staff were really helpful and kind. I found exactly what I was looking for and I am happy with my purchase. I look forward to doing business with The staff were really helpful and kind. I found exactly what I was looking for and I am happy with my purchase. I look forward to doing business with this dealership in the future. More

Always A Pleasure -- Nobody Does It Best! I am writing this letter as a humble note of appreciation for the outstanding customer service provided by your dealership all the time without fail. I am writing this letter as a humble note of appreciation for the outstanding customer service provided by your dealership all the time without fail. Catherine Guillermo - for always being so extremely courteous and being so accommodating and beyond, granting my crazy schedule request on short notices whenever I call for service appointments -- Unbelievable! Marlon Marquez - your ability to provide and demonstrate genuine listening skills, never rush approach understanding the issues and best of all, providing the resolution that quickly exceeded anyone's expectations - Very Cool! Kevin Fam - I owe an apology for life and forever grateful! I truly and genuinely commend your professionalism handling a bad xxx like me on my worst moment of no medications! Really Sorry Pal and THANK YOU for being so forgiving -- The Man! For a Markham guy who lives closer to two alternate nearby Lexus dealership, I always opt to go to the dealership who doesn't treat a numbers guy like me as a number! Keep up the good work Lexus On The Park -- Thank You! More

Excellent experience The service department always exceeds expectations. Check-in is fast. Car was ready early. Everyone was helpful, friendly and made me feel that the The service department always exceeds expectations. Check-in is fast. Car was ready early. Everyone was helpful, friendly and made me feel that they appreciated my business. More

Going the extra mile! My husband and I would like to sincerely thank the Management team within the Service Department at Lexus on the Park. They went above and beyond to My husband and I would like to sincerely thank the Management team within the Service Department at Lexus on the Park. They went above and beyond to work with Lexus Canada to negotiate a huge savings on the recent maintenance of our Lexus truck. In particular, Kevin Fam was involved and proactive until the job was done. Great customer service. They exceeded our expectations. Thank you. More

Positive Experience My wife and I had a very positive experience buying our Lexus, from start to finish. We highly recommend Ben, an exemplary salesperson and a true ple My wife and I had a very positive experience buying our Lexus, from start to finish. We highly recommend Ben, an exemplary salesperson and a true pleasure to deal with it. More