Lexus Of Edmonton

Excellent service Service is performed as expected, on time and car is always very clean at pick up time. I appreciate the time spent going through the services perfor Service is performed as expected, on time and car is always very clean at pick up time. I appreciate the time spent going through the services performed. All of my concerns are taken seriuosly. Staff are very friendly and very helpful. More

First service This was the 1600 KM checkup on our RX350 , the staff were friendly, courteous and professional. They explained what would be done and the estimated t This was the 1600 KM checkup on our RX350 , the staff were friendly, courteous and professional. They explained what would be done and the estimated the time it would take. While I waited I purchased a cargo tray from Brad in the parts department, before I could ask he offered to have it installed in the vehicle for me. Overall It was an excellent experience, Thank you Lexus of Edmonton! More

Purchase of IS350 I just traded in my vehicle for a new Lexus and could not have asked for a better experience. Carlos was a great help during the whole process. I woul I just traded in my vehicle for a new Lexus and could not have asked for a better experience. Carlos was a great help during the whole process. I would wholeheartedly recommend him if you are looking to buy a new vehicle. Laura was a pleasure to deal with as well. She's their delivery specialist and was very thorough in going through the features of my new car (there are lots). All the staff were extremely courteous and professional. I will definitely be coming back for the Lexus experience. More

Purchase of NX200 This was a definite experience like no other! I felt like royalty; from being welcomed at the door with a gentleman sporting an umbrella and ushering This was a definite experience like no other! I felt like royalty; from being welcomed at the door with a gentleman sporting an umbrella and ushering us in; to our salesman Steven who treated us like family; it was amazing! Everyone we dealt with were professional, knowledgeable and personable. I feel confident in not only the purchase of my vehicle but the service they offer after. Thank you Lexus of Edmonton!! More

Lexus Customer Service Experience We had the pleasure of dealing with Carlos for this transaction and he did not disappoint us, from our initial conversation to picking up the NX200 he We had the pleasure of dealing with Carlos for this transaction and he did not disappoint us, from our initial conversation to picking up the NX200 he was always available to answer all the questions we had. He is a no pressure sales professional who we would recomend anytime to anyone, There is one other person that we want to mention here, Laura my wife was impressed by her knowledge of the functions of the car, thanks a lot guys you both made our long drive back home much more enjoyable. More

Service is great Although no appointment, I have my Lexus checked Flat tire and oil change in Lexus of Edmonton. After that, they delivery a clean RX350 back to me. Th Although no appointment, I have my Lexus checked Flat tire and oil change in Lexus of Edmonton. After that, they delivery a clean RX350 back to me. Thanks! More

Great service My friend and I went into the Lexus dealership to have a look at the car I love. I had bad experience with another car dealership so I was skeptical My friend and I went into the Lexus dealership to have a look at the car I love. I had bad experience with another car dealership so I was skeptical about the salespersonsvthere. We were fortunate to have Sam to deal with us. He was very thorough in the information and he knows his product and numbers well. He is very honest in his dealings and very different from other car salesperson I had dealt with. Everything was upfront without hidden charges and you know exactly what decision to make. I bought the Lexus with much assurance and confidence without a doubt in my decision. Sam gives the best impression and performance of being helpful and professional. I would never go to another car salesperson except Sam. More

world class service just purchased my brand new RX 2017 from sales consultant named Mr carlos. G. highly talented, professional and friendly person.. treated us like a f just purchased my brand new RX 2017 from sales consultant named Mr carlos. G. highly talented, professional and friendly person.. treated us like a family and gave world class service.. my next car for my wife will be from lexus of edmonton... service they provided made me client for life and i will recommend every family member and friends to lexus of edm. Thanks everyone.. More

The Lexus Experience never disappoints! We had a great experience dealing with our sales consultant, Sam for our new vehicle purchase of the CT200h. He was friendly, approachable, profession We had a great experience dealing with our sales consultant, Sam for our new vehicle purchase of the CT200h. He was friendly, approachable, professional, hard working, straight forward and never pressured us into decision. Not only that, he helped advocate for the price we wanted - which is what we pretty much got! Rob helped complete our sales paperwork and was also friendly, approachable and great at his job. Laura, the product specialist, was super pleasant and nice and took us through a personalized tour of our new car when we were picking it up. Great work! Everyone at Lexus was professional and friendly, from the moment you walk in until you walk out. Doors are opened for you, drinks and food served. They make sure get the real "Lexus Experience" and it shows. As for the service department, I used them for the past 7 years with my previous IS 250 and have enjoyed the quick and accomodating service provided. More

Used car purchase We recently purchased a 2017 GS 350. Our sales rep, Deepak Jagpal, was very helpful with showing us all the vehicles's features, test drives, etc. I We recently purchased a 2017 GS 350. Our sales rep, Deepak Jagpal, was very helpful with showing us all the vehicles's features, test drives, etc. It was a very good experience and we are enjoying our car. More