Lexus Of Edmonton

Regular Routine Maintenance I was at Lexus of Edmonton for regular routine maintenance yesterday. And as always, I'm impressed with the friendliness and courtesy extended to me a I was at Lexus of Edmonton for regular routine maintenance yesterday. And as always, I'm impressed with the friendliness and courtesy extended to me at the dealership. Kerri in Service was simpy outstanding! More

Excellent Service Everyone from the front desk to the Manager, Assistant Mgr, Serving Mgr and all staff they are all very professional helpful and well trained in custo Everyone from the front desk to the Manager, Assistant Mgr, Serving Mgr and all staff they are all very professional helpful and well trained in customer service, Thats what bring me back to the Lexus Westside Edmonton dealership to purchase my replacement vehicle from this dealership. I was completely satisfy with my vehicle and experienced the same satisfaction service when I took my vehicle for the initial 1600 km of my new vehicle. More

Excellent Service Everyone including the service manager work hard to ensure good service. Complements to Lee Morris, Service Dept for excellent customer service and u Everyone including the service manager work hard to ensure good service. Complements to Lee Morris, Service Dept for excellent customer service and understanding! Dave and Micki More

Excellent Service I brought my vehicle in for the initial 1,600km servicing this week and was very impressed by the level of professionalism and service that I received I brought my vehicle in for the initial 1,600km servicing this week and was very impressed by the level of professionalism and service that I received. The staff and technicians went above and beyond to ensure that I was completely staisfied with my vehicle, and that the experience of servicing my vehicle went as smoothly as possible. Hands down the best service experience I have ever received. More

Very professional & pleasant experience on January 4th appt. All staff are pleasant and helpful. It is obvious they are well trained in customer service and care about the customer and their time. Service done All staff are pleasant and helpful. It is obvious they are well trained in customer service and care about the customer and their time. Service done in a timely manner and I always appreciate the availability of a loaner vehicle. I am on my second vehicle purchased from this dealer and continue to return here. More

Excellent service ! Refreshing experience. I came in like others, based on this locations great reviews , I wasn't disappointed!From the moment we walked in the door everyone was very accommod I came in like others, based on this locations great reviews , I wasn't disappointed!From the moment we walked in the door everyone was very accommodating and friendly . Ethan Jackson was our sales guy super knowledgeable and easy to deal with ... no high pressure sales is what we found very refreshing. Ethan made sure to go the extra mile and get us what we were looking for and we love ourRX 350L! I highly recommend you ask for Ethan when you visit sales for your next vehicle! The finance fellow Gil was also very awesome to deal with and super helpful when we called back with questions . More

Dec-21/2018 appointment Appointment was handled in a timely and efficient manner. Amy was very helpful at check-in and Lee had led and explained the charges for the services Appointment was handled in a timely and efficient manner. Amy was very helpful at check-in and Lee had led and explained the charges for the services that I had done. Would not take our Lexus to and other dealer fir service. Excellent job. Thanks Dave Trapp More

Excellent Service. The problem with my SUV was scheduled for service in January 2019. However it got worse in mid December so I rescheduled for Dec 19 at 9:00 am. A fam The problem with my SUV was scheduled for service in January 2019. However it got worse in mid December so I rescheduled for Dec 19 at 9:00 am. A family emergency necessitated getting my granddaughter to the dentist at 1:00 pm, meaning I had to have the vehicle back before noon. I dropped it off early at 7:30 am explaining my situation to the desk. They gave me a loaner so that I could still get the child to the dentist if something unexpected happened. The service was done by 11:15 am, including a wash. I told them that I now believed that there really was a Santa Claus. Merry Christmas and a Happy New Year to all at Lexus of Edmonton. More

Service beyond expectations!!! I called Lexus for an appointment and was given multiple appointment dates to suit me. They provided for a loaner vehicle. The diagnosis was quick and I called Lexus for an appointment and was given multiple appointment dates to suit me. They provided for a loaner vehicle. The diagnosis was quick and parts had to be ordered. Carrie was concerned about the delay awaiting parts and was friendly and accommodating by extending the loaner vehicle. She kept me informed as to what was happening. I liked her a lot. More

excellent service I brought may vehicle in for regular maintenance service. Once again I was treated with great service and respect. The staff are very friendly and h I brought may vehicle in for regular maintenance service. Once again I was treated with great service and respect. The staff are very friendly and helpful and will do anything to make your experience a great one. They lived up to the expectation.!! More