Leduc Hyundai

Disappointing Delivery of my New Tuscon I was very excited to pick up my new Hyundai Tuscon purchased in July of 2015. The sales process was fine, quick and easy. Where the whole thing turns I was very excited to pick up my new Hyundai Tuscon purchased in July of 2015. The sales process was fine, quick and easy. Where the whole thing turns is when I went to pick it up. We noticed a rather large chip on one of the doors, and when it was brought to my salesman's attention, he escalated to a manager who said it was known. This made we feel uncomfortable as it felt as though no one was going to bring it to my attention before I left, in which I would've been responsible for it. They said they were going to fix it, but after I left no one followed up with me even after I wrote an email to the dealer principal explaining my situation. I heard 4 different stories of what happened/ what was going to happen. I was made to feel quite stupid for asking myself for an update. It was finally fixed but not without me getting quite angry which was unnecessary. Communication skills are clearly lacking between a few departments here. If a dealership relies on after market servicing for their profits they do a poor job of making sure that these potential future customers have the information they need after leaving and following up. More

Excellent Dealership ! A Dealership with excellent service, no pressure, and open Disclosure. It made buying a Hyundai a great experience and we will recommend this Dealer t A Dealership with excellent service, no pressure, and open Disclosure. It made buying a Hyundai a great experience and we will recommend this Dealer to all our friends. Our sales person Vince Thompson very patiently explained every aspect of our Santa Fe Sport. Trevor Morris did a great job with telling us everything we had to know. Overall experience left us feeling good about our buy. Thank you Bernie & Burgi / Wetaskiwin, Ab. More

Great service, knowledgable staff and no pressure My wife and I required a newer vehicle for ourselves, so we decided to check several car dealerships in Leduc. After several very high pressure sales My wife and I required a newer vehicle for ourselves, so we decided to check several car dealerships in Leduc. After several very high pressure sales dealerships we came upon Leduc Hyundai where we met the friendliest, most knowledgeable staff and no pressure sales people of all times. We were treated like friends. We were given the best price, like we asked for, with all the amenities that we required with zero pressure by any of the staff there. Everyone we talked to treated us with our best interest at hand. We both would like to thank the entire staff for everything they have done to and for us.. Sincerely, Lorrie & Cori Brown More

real people really friendly From the moment we walked in we loved this place. Very open and friendly and knowledgable, and if they didn't know they found out... And they also f From the moment we walked in we loved this place. Very open and friendly and knowledgable, and if they didn't know they found out... And they also fulfilled their promise to get us into our new car as the boat coming across the sea was late! Would recommend for sure. More

The business & staff of our purchase Our experience with leduc Hyundai was very good with their friendly, knowledgeable staff that where able to answer questions, showed us the vehicles w Our experience with leduc Hyundai was very good with their friendly, knowledgeable staff that where able to answer questions, showed us the vehicles we where interested in & explained everything about the vehicle purchased. Right from receptionist when you walk in the dealers, managers & financial department where pleasant & recommend this dealership, thanks to all Leduc Hyundai staff. More

Awesome! This weekend I was treated with the utmost care and attention by Leduc Hyundai, by the skilled, knowledgable and kind; Michael ManchokManchok! From th This weekend I was treated with the utmost care and attention by Leduc Hyundai, by the skilled, knowledgable and kind; Michael ManchokManchok! From the time we met on Friday, till picking up my new Santa Fe on Saturday, it was a pleasant experience! The staff were super, and take a great deal of pride in what they are doing! Trevor Morris in finance, was friendly and thorough, and Kevin the manager takes time to know you also! The Gals on the desk do a wonderful job of the website, and there were no surprises in person!! Even the washrooms get royal treatment! Lol I am a new customer, but from what I have experienced, I would be happy to refer others!! I will drive my new vehicle with pride! Thanks Michael and the Gang!! Sincerely, Janice More

New Vehicle Purchase This is a terrific dealership, friendly , personable, very easy to deal with and extremely fair in pricing and trades. I would wholeheartedly recomme This is a terrific dealership, friendly , personable, very easy to deal with and extremely fair in pricing and trades. I would wholeheartedly recommend them to any potential buyer. More

Great I had been to so many dealerships that I was exhausted by the time I went into Leduc Hyundai. From the moment I went in and met Dave and Scott they ma I had been to so many dealerships that I was exhausted by the time I went into Leduc Hyundai. From the moment I went in and met Dave and Scott they made me feel comfortable with no pressure sales. Dave was very upfront and I couldn't be happier with my new vehicle! Thank you!! More

Great first experience! :) Went there one afternoon and was completely surprised. The second I entered the dealership I got the feeling I'm in the right place. I came to do the Went there one afternoon and was completely surprised. The second I entered the dealership I got the feeling I'm in the right place. I came to do the oil change and even though that is simple procedure the staff was very professional. Two very friendly ladies explained every step, since I was there for the first time. I waited not even 20 minutes in the very clean waiting room with free coffee and Wi-fi. The price was good which means I will definitely come again. Great customer service and quality staff! More

Concerns Handled Quickly Despite some concerns regarding my service appointment, the service manager was very responsive to the issues that arose. I appreciate that there is a Despite some concerns regarding my service appointment, the service manager was very responsive to the issues that arose. I appreciate that there is an authentic concern for service quality at this dealership. More