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Leavens Chrysler Dodge Jeep Ram
London, ON
964 Reviews
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964 Reviews of Leavens Chrysler Dodge Jeep Ram
November 14, 2013
Matt McHardy was wonderful to work with. We had a a little glitz with the purchase of the van and Matt was quick to rectify the problem with a suitable solution. I would not only recommend London City little glitz with the purchase of the van and Matt was quick to rectify the problem with a suitable solution. I would not only recommend London City Chrysler but I will send my friends to Matt knowing he will take good care of them. Good work Matt, it was a pleasure More
by cdawe
Employees Worked With
Matt McHardy
November 11, 2013
My wife and I had made an appointment to view a specific used car and when we arrived we were greeted promptly by friendly staff and directed to our salesperson. The car was brought to us to look at and we used car and when we arrived we were greeted promptly by friendly staff and directed to our salesperson. The car was brought to us to look at and we observed some swirl and scratch marks. The car was sent out to a detail shop of our choosing and the dealership paid for this service . The car is beautiful and is to our satisfaction. A big thanks to Matt Rothwell for his assistance in this matter and for the sales staff that waited on us, We would recommend this dealership to anyone looking for new or used transportation. More
by carpenter31
Employees Worked With
Matt Rothwell, Matt Cartwright
November 10, 2013
I recently purchased a new vehicle from London City Chrysler and the service was absolutely amazing. Garry, the sales consultant was friendly and made me very comfortable with the purchase of my new ve Chrysler and the service was absolutely amazing. Garry, the sales consultant was friendly and made me very comfortable with the purchase of my new vehicle. He was understanding of my needs and knowledgeable. I would recommend this dealership and Garry specifically for anyone considering a vehicle. I look forward to Garry's level of service at the time of my next vehicle purchase. More
by aquennev
November 07, 2013
Great freindly service and excellent follow-up. I believe a got a great truck at an excellent price. I would recommend Chris and his dealership to anyone! a got a great truck at an excellent price. I would recommend Chris and his dealership to anyone! More
by stevehunking
Employees Worked With
Chris Legge
November 07, 2013
Matt was great to deal with. He worked hard to find me what I wanted within my budget. He even picked me up on the day my car was delivered so I could drive it home right away.......and it was his day off what I wanted within my budget. He even picked me up on the day my car was delivered so I could drive it home right away.......and it was his day off !!! I will being seeing Matt again for our family's next vehicle More
by Reesh
Employees Worked With
Matt McHardy
November 06, 2013
My husband and I were looking to purchase a 2012 Dodge Grand Caravan. We were referred to Jeff Low at London City. I am pleased we went with the referral - Jeff did not disappoint! The positive experience Grand Caravan. We were referred to Jeff Low at London City. I am pleased we went with the referral - Jeff did not disappoint! The positive experience with Jeff was refreshing as our last purchase with another dealership was not an enjoyable one! We were looking for some specific options with our van and Jeff was able to provide them in a very timely manner. The process was quick, efficient and stress free. Jeff was extremely friendly, fair and informative with all of our purchase requests. I would highly recommend Jeff Low at London City to anyone in need of a new vehicle! More
by alisonjohns
Employees Worked With
Jeff Low
November 04, 2013
After researching the Dodge Ram 1500 Sport I decided that was the vehicle I wanted to purchase. I had decided number one to make this purchase as pre owned and was looking for a black model. I tracked down e was the vehicle I wanted to purchase. I had decided number one to make this purchase as pre owned and was looking for a black model. I tracked down exactly what I wanted at London City Chrysler and although it had slightly higher KM on it I was still interested. I made the inquiry to the dealership website and printed off the gas card coupon. A short time later I was contacted by Chris. He verified that the vehicle I was interested in was available and asked when I would like to come in. We agreed to Monday morning. When I arrived at the dealership on Monday morning with cheque in hand to purchase if I liked it, Chris was nowhere to be found. I was told he would be in at 2 pm. I was confused as we agreed to morning. The salesman that was there seemed indifferent and ignored me completely even when I walked out and began searching the lot for my truck. After walking the lot without assistance I went inside the new car showroom where I asked at customer service if I could get a salesman to sell me my truck. Salesman was paged and came out and asked what I needed. I told him exactly what I was looking for and who. After he wandered around a bit and talked to a couple people I was told that a business manager had taken the truck home on Saturday night. I made arrangements with Christ Saturday afternoon. She wouldn't be in until after 1:30 pm with the truck. I informed them I wouldn't be waiting or coming back in hours that I would go elsewhere. I made sure they knew I was a cash buyer so no risk of losing finance etc... He said bye. No alternative was offered and no concession made to the buying customer. Truly is too bad that not an ounce of custoimer service was offered here today. As a result my business will be taken elsewhere. More
by gtemple71
Employees Worked With
Chris Legge
November 04, 2013
If I was to rate LCC based on this last visit alone then it would be top marks. I Find Amber to be a true professional. I was pleased with her distinguished customer service skills while she clearly showed it would be top marks. I Find Amber to be a true professional. I was pleased with her distinguished customer service skills while she clearly showed she was very competent at her role. She also seemed to help others in the service area and had helped keep others focused and on track. Very impressive. If I were to base it on the last few visits then I would rate LCC as good. Good is still high marks however Amber certainly is an asset. I had come in for not one but 2 visits for oil changes and asked Damien to ensure a clip was replaced underneath as it was broken or missing. He assured me it would be on my first visit and it was not. Upon receiving the keys I asked if it had been replaced and the answer was yes. Not true. The next oil change visit I again asked for the same service and was told again it was fixed and yet it was not. I clearly pointed out which clip it was and yet it was ignored. When I came in for my next oil change it was Amber who not only took the time to listen to me clearly but she conveyed it to the worker clearly. Remembered at the end and double checked he fixed it and then told me instead of me having to remind her and receiving a false information back. This was very professional. Amber is also the only one who has yet to address the tire readings with me. LCC has spent a good amount of money for this technology but yet either doesn't know how to read the information or doesn't know how to translate it to the customer. Amber did well. However just a tip to LCC if you have the equipment utilize it and help the customers help keep the roads safe. LCC here is a tip, Truck Technology Group offers both an excellent training program for such machines, sales and service. In addition he has courses and machines for brake testing which is very important to both customers and your business. Don't miss out on this opportunity to help the customer and for a lucrative responsible service to offer. It would be great to be told that our brakes or tires are worn before it is to late. The print outs certainly provide tangible proof but customers don't know how to read them. More
by fuego
Employees Worked With
Amber Morris
November 02, 2013
This was the first time I’ve dealt with Chris Legge and it won’t be my last. Chris’ product knowledge and customer service before and after the sale is first class. Chris had the car ready to test drive, a it won’t be my last. Chris’ product knowledge and customer service before and after the sale is first class. Chris had the car ready to test drive, as I'm not from London he recommended a route that included city and highway and told me to take my time. Negotiating with Chris is easy, no drama or BS. I priced identical vehicles in Toronto and Niagara Falls and Chris was still able to give me a lower price on a superior vehicle. More
by Gooding
Employees Worked With
Chris Legge
