Leavens Chrysler Dodge Jeep Ram

2013 Ram 1500 Mid June my pick up started shaking on way home from work. Brought to London City Chrysler because they were closest dealership and check engine ligh Mid June my pick up started shaking on way home from work. Brought to London City Chrysler because they were closest dealership and check engine light was on. Truck not purchased at this dealership Diagnosed low compression one cylinder. Bad cylinder head. Told service adviser replace both heads while your doing job. I was given free loaner to take back and forth to work. Replace gas. Left head back ordered so job took 3 and a half weeks which was fine. Paid bill for work done. 12 days later started truck to return home from work and heard a loud noise. Engine would not run. London City Chrysler give me loaner car again and towed truck back to shop. I think timing chain jumped sprocket and valve hit piston, London City Chrysler took ownership and installed reman engine. Picked up truck 2 and a half weeks later. Parked in driveway Wednesday night and puddle of oil under truck. Parked in different spot Thursday night and more oil under truck. Crawled under truck Friday morning and drain plug was loose. Hand tightened and no more leak. Returned to dealer Saturday morning and oil tech tightened plug with torque wrench. Everything seems good now. My dealings with service adviser Tina were very good. My dealings with service manager Jeff were very good. Tech's should be more careful. More

Jay is the man!!! My husbands first time buying from a dealership and he loved every second of it. Not sure why he never done it sooner. Jay was hilarious and super kin My husbands first time buying from a dealership and he loved every second of it. Not sure why he never done it sooner. Jay was hilarious and super kind. He got my husband the exact truck he wanted with all the bells and whistles he even filled the tank up 👌. Payment plan is better then we expected. We highly recommend Jay to all our friends and family. As a bonus my son got to sit in his dream car which was the highlight of the year for him. Even though the Viper has signs all over it “Please do not touch” 💪 Thank you Jay and London City Chrysler More

Great buying experience AGAIN! I have dealt with Jesse now for the last three new vehicles this year and found him to be patient knowledgeable and willing to go the extra mile kinda I have dealt with Jesse now for the last three new vehicles this year and found him to be patient knowledgeable and willing to go the extra mile kinda guy. No high pressure sales and a great willingness to help in what I needed.I'll be back for more! THANKS Jesse! More

Had a good experience they were very helpful London city Chrysler is the dealership to go to the staff was really nice and helpful. My overall experience was wonderful. I would definitely get my London city Chrysler is the dealership to go to the staff was really nice and helpful. My overall experience was wonderful. I would definitely get my next vehicle from them. More

Great buying experience! Jesse was nice to work with and his product knowledge is far above what I expected. I would highly recommend Jesse, Matt and London City Chrysler Jeep Jesse was nice to work with and his product knowledge is far above what I expected. I would highly recommend Jesse, Matt and London City Chrysler Jeep Dodge to anyone in the market for a vehicle. More

Impressive service I dealt with Chris Chan via text initially. His knowledge and willingness to help was incredible. I visited the dealership and everyone was really w I dealt with Chris Chan via text initially. His knowledge and willingness to help was incredible. I visited the dealership and everyone was really welcoming once I walked through the doors. Great service. I just hope that the after sales is just as great. More

Grease inside driverside cabin and hood not secure Over an hour to do routine oil change inexpress lane. As I left dealership I noticed overhead display indicated good open. I immediatedly pulled Over an hour to do routine oil change inexpress lane. As I left dealership I noticed overhead display indicated good open. I immediatedly pulled over and noticed the engine hood not secured . I closed hood. As I got back into vehicle, I noticed excessive black grease on interior driverside door panel, steering wheel, and driverside floor mat. I immediately turned around and went back to dealership to bring to their attention. They clean interior and gave carwash. Along with free oil change on next visit. More

Great experience would like to give Jay McCormack a big shout out he did everything to suit my needs he went above and beyond I highly recommend this dealership thanks would like to give Jay McCormack a big shout out he did everything to suit my needs he went above and beyond I highly recommend this dealership thanks again Derek Nesbit More

Thank You Jesse was a pleasure to deal with while purchasing my 2019 Jeep Cherokee. Jesse was helpful, did not feel rushed and enjoy the experience. Jesse was Jesse was a pleasure to deal with while purchasing my 2019 Jeep Cherokee. Jesse was helpful, did not feel rushed and enjoy the experience. Jesse was knowledge and walked my through the new ventures. There was some displeasure in the detailing (scratch on the inside of the driver’s door etc.) of my vehicle but Jesse was fast to take action and document all my concerns to be addressed with the Manager. He has since passed this one but I am still waiting to be contacted by the Manager to discuss. More

Incredible customer service with Chris Chan My name is Rob matter I am from Brampton Ontario I found a truck that I fell in love with at London City Chrysler and was a little unsure of how thi My name is Rob matter I am from Brampton Ontario I found a truck that I fell in love with at London City Chrysler and was a little unsure of how this would happen being two hours away well that insecurity was completely erased when I dealt with Chris he made the entire experience so simple and as worry free as possible. Chris also put my wife totally at ease which made things even better . Thanks again Chris for being such a pro I almost feel like I know you More