This is the first negative Review I have written regarding a Dealership. I am a BIG car person, and am diligent with my research. This search included contacting and comparing Chrysler Dealerships from Ottawa to Windsor, for a new Challenger. Most were obliging and helpful, a few mediocre, yet only one that absolutely stands out as negative. I was ready to purchase a new Challenger ASAP and had what I believed to be a pleasant first call to Leamington Chrysler May 27th. I received a follow up call May 28th stating they would get back to me re trade in value. Great! I was very interested in a car they had (and still do which is presently sitting on their lot), so much so, I called their Parts Dept to ask about a few Mopar aftermarket parts. By June 8th, I had not heard. I called. The Sales person I reached stated the other Sales person was off due to Family health issues. That is too bad..and I understood. However, could they get back to me re the car???!! The tone was dismissing and almost like they would be doing me a big favour if they got back to me. Since 2012 I have had two Challengers, one SXT and one RT and 2011 300c. I know cars and love cars. I realize their trade in value. I do the research, thoroughly. The car I had planned to trade in was a Fiat 500C loaded - 2015. Albeit a niche car, they at least could have had the courtesy to get back to me. If they didn't want the Fiat, be respectful and at least give me an update! Very disappointing. I live on the other side of Toronto, and have no issues with travelling for a vehicle. I did purchase a 2015 Dodge Challenger from Oakville Chrysler, where the service was fantastic. Apparently Leamington Chrysler is a small Dealership. I am sure they had the info from my previous call May27th regardless if the Salesperson was away. And if they didn't, they certainly did June 8th when I did a follow up call. A non pressure environment is great, but to chase a Dealership for a purchase is ridiculous.