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Lauria Hyundai

Port Hope, ON

4.7
351 Reviews

50 Benson Crt

Port Hope, ON

L1A 2V6

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Showing 351 reviews

August 23, 2021

Dealership is kind and courteous always prompt and efficient. Never having to wait long for the service to be done to my car which is nice More

by york_cathy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Wessels, Shirley Noland, Blair Walkey, Adam Andrus, Ian Cummings, Corey Brobbel, Storm Hulme
August 19, 2021

Paul Smith went above and beyond! He made sure that the vehicle was a perfect fit for my lifestyle. I had traded in my truck for an SUV and made the transition very comfortable. I would recommend Paul and More

by ali-c456
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Smith
August 19, 2021

Its fantastic place to buy cars, very friendly people here. Will help you find a good car, explain about the car and go over all the details More

by cam.car
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yvonne Wannamaker, Michael St Amand, Dion Fleury, Blair Walkey
August 18, 2021

They are prompt, and everyone is friendly and willing to help. The service department is fast and efficient. When calling for an appointment they are always trying to make it convenient for you. More

by CHERYL.HANSEN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Aitken, Shirley Noland, Blair Walkey
August 18, 2021

Great service. Offered suggestions on keeping my car serviced properly and always asked before performing any of the suggested recommendations. Happy with the services performed. More

by Kim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shirley Noland
August 18, 2021

I brought my car in to have a few things fixed. The price was outrageous. My friend did the work for 1/4 of the price. More

by Kathy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Shirley Noland, Blair Walkey
Aug 19, 2021 -

Lauria Hyundai responded

Hi Kathy, Thank you for your feedback regarding your recent visit. Although we obviously strive for a 5-star review from every customer we appreciate your comments nonetheless so we know what we are doing well and if anything needs improvement. With regard to the prices you were quoted our technicians are highly trained and experienced, we use top quality parts and accessories, and our rates are extremely competitive within the industry and the Hyundai network, . I regret that we were not able to earn your business when you were in but if there is anything you may need help with in the future please do not hesitate to give us a call. Thank you and have a great day! Lori Bahm, Service Manager

August 17, 2021

Big thank you to Colin, Derek and Marco for the super quick transaction of purchasing my new car. Colin made sure everything was taken care of with my additional purchases and Derek came in on his day of More

by ashley.murray
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marco Zand, Derek Etcher, Colin Murray
August 17, 2021

My car was at dealer for 5 months being fixed with engine issue I went for a oil change last week and the service man clearly told me they had mice problems there at dealership and continued to charge me $60 More

by dr437
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Blair Walkey
August 17, 2021

Everyone friendly and courteous! The remodel of the building is lovely and gives you more “toys” to look at while you wait for your service to be done!all safety protocols are followed .. Blair in the More

by LUCIA.WALLACE
Recommend Dealer
Yes
Employees Worked With
Blair Walkey
August 16, 2021

Would be nice to have some vehicle brothers out to look at while waiting. Great job of updating building. Hope thar coffee will be available by my next car service. More

by gharman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Blair Walkey
Aug 18, 2021 -

Lauria Hyundai responded

Hello, Thank you for your feedback and for coming in to service with us. Unfortunately for both environmental and covid reasons we do not have our brochures readily available at this time, but if you are ever interested in one, a salesperson can print one out for you. On the plus side with the new dealership updates we will very soon have electronic brochures on a tablet that you will be able to play with while waiting and they will be much more fun, interactive and entertaining than the old style! We also hope to have our Coffee and Tea Station re-activated soon as well as this was another restriction due to Covid. Thanks again, we look forward to seeing you again down the road!

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