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Lapointe Chrysler
Pembroke, ON
103 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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103 Reviews of Lapointe Chrysler
March 07, 2016
Awesome thank you so much to willow with her helping with me getting my 2016 Dodge Journey. So happy with the service and over sales experience of buying my f thank you so much to willow with her helping with me getting my 2016 Dodge Journey. So happy with the service and over sales experience of buying my first car More
by Megan93
Employees Worked With
Willow Smerdon
Helpful March 03, 2016
Great! Very happy with my purchase. Willow was awesome!!!! She did everything she could to help me find what I was looking for. She is very patient and plea Very happy with my purchase. Willow was awesome!!!! She did everything she could to help me find what I was looking for. She is very patient and pleasant to deal with! I was much happier with this experience at Lapointe Chrysler than at a dealership in Ottawa. Strongly recommend her. More
by Dodgegirl
Employees Worked With
Willow Smerdon
February 07, 2016
Sales Consultant Review Came in with little expectation and was very pleasantly surprised with the effort, knowledge and service provided. Jennifer Schraeder was superb! high Came in with little expectation and was very pleasantly surprised with the effort, knowledge and service provided. Jennifer Schraeder was superb! highly recommended for anyone looking for a new vehicle or trade in to go see her first! super friendly and took all the time I needed! they do it right at Lapointe Chrysler! More
by Patriklas
Employees Worked With
Jennifer Schraeder
January 15, 2016
Sales Consulant I had the pleasure of working with Jennifer Schraeder at the dealership, she was poilte, friendly and very informalative and helpful in my purchase o I had the pleasure of working with Jennifer Schraeder at the dealership, she was poilte, friendly and very informalative and helpful in my purchase of a new truck. Highly recommened herself and this dealship. G Leach More
by G africa
Employees Worked With
Jennifer Schraeder
December 22, 2015
Good and fast service (even this time of year :) The sale went a little too fast for me, but i guess that just means the seller was able to convince me that that was the car I wanted and needed. And The sale went a little too fast for me, but i guess that just means the seller was able to convince me that that was the car I wanted and needed. And when I realised that something had not been explained proprely to me (after I had already signed) and they realised I was disapointed about it, they did everything they could so we could reach another agreement. That was very nice of the manager. Now I can enjoy my new vehicule and hope the "after-sale service" will be better than what I had with Toyota. More
by Val2016
Employees Worked With
Matt Greenidge, Chris Lauzon, Ron Biscope
December 10, 2015
VERY MAD We bought our 2016 Dodge Rebel in DEC of this month and picked it up on Monday Dec 7 we have had our bank accounts froze and now our payments going t We bought our 2016 Dodge Rebel in DEC of this month and picked it up on Monday Dec 7 we have had our bank accounts froze and now our payments going to collections because they filled out the wrong paper work and made the payment for NOVEMBER Now we have to deal with other bank fees WE ARE NOT HAPPY This is not the fault of the sales person Jennifer She did her job very well it was the finance that did this Had the truck for 4 day and owe 1500 and goes to collects really CHECK YOUR PAPER WORK WE PAY ALOT FOR YOUR TRUCKS WE DONT NEED THIS HEADACHE ON TOP OF IT \ More
by sharbouvier
Employees Worked With
Chris Lauzon, Jennifer Schraeder
November 17, 2015
i had an excellent experience the salesman was knowledgeable and was very pleasant to deal with he explained everything that i had questions about .I would deal with Brandon agai the salesman was knowledgeable and was very pleasant to deal with he explained everything that i had questions about .I would deal with Brandon again . More
by Arty 49
Employees Worked With
Karen Selway, brandon bertrand, Mike Teat
November 10, 2015
Good team to work with great experience purchasing a new Ram I was very picky on what I wanted and at first did not seem like I could find what I wanted but they were determine to help me get what I wanted and d I was very picky on what I wanted and at first did not seem like I could find what I wanted but they were determine to help me get what I wanted and did so very well even with my busy schedule it was a great purchasing experience and am loving my new RAM Truck thank you so much keep up the great work I'm sure you will see me in the future. More
by Ramrebel2015
Employees Worked With
Willow Henderson
November 03, 2015
Sales person was patient. When we started looking for a car, we were all over the map on decisions, used or new, big or small, sedan or SUV. So it took many visits and changin When we started looking for a car, we were all over the map on decisions, used or new, big or small, sedan or SUV. So it took many visits and changing needs before it narrowed down the search. We also dickered on the price a while. During the whole process, the sales person handled us with grace and patience. We are happy with how we were treated, our New Dodge Journey and the financing we settled on. More
by JoeandSandy
Employees Worked With
Willow in Sales and Mike in Finance, ( I believe his name was Mike)., Karen Selway
October 29, 2015
Awesome! Brandon and Chris took the time to go over everything with us to make sure we got what we wanted. It felt like they were working for us, not the deal Brandon and Chris took the time to go over everything with us to make sure we got what we wanted. It felt like they were working for us, not the dealer! Awesome experience, fast service, very efficient! More
by KT Boudens
Employees Worked With
Mike, Chris Lauzon, Karen Selway, brandon bertrand
