Langley Toyota

September 11 Our Product Advisor, Mr. Wayne Wang was September 11 Our Product Advisor, Mr. Wayne Wang was personable, courteous, knowledgeable and helpful during our decision making process. Mr. Wang t September 11 Our Product Advisor, Mr. Wayne Wang was personable, courteous, knowledgeable and helpful during our decision making process. Mr. Wang took the time to explain vehicle options, timelines for delivery and financing details. He is a consummate professional we highly recommend him. More

Excellent service, never any surprises. The people know the cars well, can explain things well. Service people have always been friendly, professional, prompt. The car has been very reliable (Prius) so t the cars well, can explain things well. Service people have always been friendly, professional, prompt. The car has been very reliable (Prius) so that helps. More

Great customer service in a very clean environment. I especially was impressed with Barb’s customer service. She created a very welcoming experience from the start. She was professional yet and I felt I especially was impressed with Barb’s customer service. She created a very welcoming experience from the start. She was professional yet and I felt I could trust her in providing me the best deal More

Have been dealing with Langley Toyota for 40 yrs, Any dealer can sell you a car but it’s the service you get after purchase that makes the difference Langley Toyota gets 5 stars dealer can sell you a car but it’s the service you get after purchase that makes the difference Langley Toyota gets 5 stars More

Very poor service and misleading information from sales rep Pav Boparai. He lied to me right from the start. On August 11, 2021 I spoke with him on getting a RAV 4 limited in grey colour. He told me that w rep Pav Boparai. He lied to me right from the start. On August 11, 2021 I spoke with him on getting a RAV 4 limited in grey colour. He told me that will cost $50,500 because the cars are selling fast. There was no discount. He asked for $500.00 deposit and I gave him my CC number. Next day he told me that RAV 4 in grey colour is not available but he could get me a silver colour. I told him no thanks we are looking for grey colour. He told me that he will refund $500.00 and I will get the refund in two days. Thinking that most car sales reps lie and cannot be trusted, I decided to call other Toyota dealers in Lower Mainland. With in few minutes I was able to get the grey RAV 4 limited from Open Road Toyota in Port Moody. The sales rep there was very honest and sold the car to us about $1000 cheaper. The car was ready with in two hours. After couple days I checked my CC account and no refund from Langley Toyota. I called Pav and again he lied to me saying that he had checked with accounting and it will take seven days. After seven days still no refund I called Pav and he started to give me another lie. I asked him for his manager’s number and called and left a message. With in few minutes I got the call from receptionist who told me that Pav had no authority to give the refund and that he did not put it through He had lied to me all that time. She asked me for my CC number and with in two days I got the refund. I will never deal with Pav or Langley Toyota again. More

I had a flat tire and brought in for a fix . It was done pretty fast and the staff was friendly .The charge was reasonable . pretty fast and the staff was friendly .The charge was reasonable . More

Very pleasant staff to deal with maintenance was carried out promptly and detailed explanation on billing. Messaged when vehicle was ready to be picked up. out promptly and detailed explanation on billing. Messaged when vehicle was ready to be picked up. More

I asked the person who sold me things that come with the car. He said yes. I was surprised when my car came. The things we talked about did not come with it. He was lying that he wrote it. Then when I asked car. He said yes. I was surprised when my car came. The things we talked about did not come with it. He was lying that he wrote it. Then when I asked him, he told me that it was not registered, it means that we did not discuss it. More

They are very knowledgeable and understand what I need. For that reason I chose them and another reason is they give me a good deal for trading in my old vehicle and that’s make me more happy. For that reason I chose them and another reason is they give me a good deal for trading in my old vehicle and that’s make me more happy. More

The service department at this dealership is the best I've encountered since I've owned a car. The staff is friendly, courteous and efficient and I'm happy to see they employ female service advisors. Ser I've encountered since I've owned a car. The staff is friendly, courteous and efficient and I'm happy to see they employ female service advisors. Service department is fast and thorough. My complete oil change took about 30 minutes from drop off to pick up. Can't recommend this dealership enough! More