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Lange and Fetter Motors

3.0

5 Lifetime Reviews

52 Dundas St East , Trenton , Ontario K8V 1K7 Directions
Sales: (613) 392-6561

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5 Reviews of Lange and Fetter Motors

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April 10, 2018

"Excellent knowledge of products "

- Blackman, Gary

I was looking for a new 2018 Mustang GT 5.0. Not familiar with all the options available I dealt with Russ MacDonald who was patient and able to explain all the packages. I was able to make a deal on my dream car. Upon picking the car up today he took the time to help me set up the Ford App and account on my phone. Russ also took the time to go through the overwhelming options to set up this high performance machine. He also provided me his personal cell number in case I had any issues or further questions. I was referred to the dealership by a friend. Upon meeting Russ I was not pressured at all and found our interaction very relaxed. I would highly recommend the dealership to all.

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Recommend Dealer
Yes
Employees Worked With
Russ MacDonald and Derek Airhart
March 28, 2018

"Worst Ford dealership ever and they are liars"

- Kjt

When Chris was in the service department and Bob Wright was there the experience was good. Once they left the lies in the service department and on the floor were outrageous. We have had at least 10 vehicles in the past from Lange and Fetter and will never step foot in there again

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Recommend Dealer
No
Employees Worked With
Josh, OJ, Russ, Nancy, Jamie
July 27, 2017

"Sales not totally transparent"

- truck guy

Employee pricing was enticing. The truck was what I wanted but it came with 20 inch tires that I wanted changed to 18 inch. Apparently there is a charge for it even though the brochure says it comes standard with these tires. Trade-in price showed $1000 less on paper than what we agreed on. Sales said it was absorbed in the final price of the vehicle. Financing didn't disclose final price until next day.

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Recommend Dealer
No
Employees Worked With
Kevin. Nancy
April 19, 2017

"Worst salespeople EVER!!"

- paula

Was on the homestretch of purchasing a truck when we hit a statement We were a few hundred dollars apart when our initial salesperson called another salesman "mike" over. He immediately was very aggressive and so unprofessional. He was telling us how " it's just a few hundred dollars no big deal". My reply was " if it's no big deal than maybe the dealership can look after it. They certainly have more money than the little people like me. He continued to be ignorant , raise his voice and get angry because he couldn't bully us into paying the extra money. My husband and I got up and left. Will NEVER go back to Lang and Fetter and I will let all of my friends/family know how ignorant and unprofessional they are!!!

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Recommend Dealer
No
Employees Worked With
Mike
September 02, 2014

"Read before buying here"

- Cori1234

Don't purchase a vehicle here. We purchased the pro tech seal warranty and the dealership never bothered to register it. After we had an issue, I contacted pro tech seal to determine this. The dealership said they would look into it. Never rectified the situation after several calls. We will not be buying another Ford and definitely not from this dealer ever again.

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Recommend Dealer
No
Employees Worked With
Nancy
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