Land Rover Royal Oak

I had my Defender’s windshield repaired at Land Rover Royal Oak last week, and the experience was smooth and hassle-free. Maxwell was helpful and professional throughout the process, keeping things strai Royal Oak last week, and the experience was smooth and hassle-free. Maxwell was helpful and professional throughout the process, keeping things straightforward and making sure everything was taken care of. The repair was handled efficiently, and I appreciated the attention to detail and overall service. It’s always nice to have peace of mind knowing your vehicle is in good hands. Thanks to Maxwell and the team at Land Rover Royal Oak for the great service! More

I had a great service experience at Land Rover Royal Oak when bringing in my Discovery for an oil change. Mason was my service advisor and was friendly, professional, and helpful throughout the process. He when bringing in my Discovery for an oil change. Mason was my service advisor and was friendly, professional, and helpful throughout the process. He explained the service clearly, kept me informed, and made sure everything went smoothly. The check-in process was easy, the service was completed in a timely manner, and my vehicle was returned clean and ready to go. I appreciated the attention to detail and the overall customer service. Thanks to Mason and the team for making the experience hassle-free. I would definitely recommend Land Rover Royal Oak for servicing your vehicle! More

Had a really good experience with Mason when I brought my Discovery Sport in for service. He was friendly, helpful and kept me updated throughout. Made the whole process easy and stress free, really apprecia Discovery Sport in for service. He was friendly, helpful and kept me updated throughout. Made the whole process easy and stress free, really appreciate the help! More

Very happy with my new Defender! I came in mind with a specific price and after a test drive it was an easy process to come to an agreement. I spoke to a few people in the sales team I came in mind with a specific price and after a test drive it was an easy process to come to an agreement. I spoke to a few people in the sales team, and all of them were super courteous. The finance guy wasn't too pushy and respected what I wanted. I did think it was a good idea to get 3M and undercoating with the winters we get here. You pay good money for these vehicles, you gotta look after them. When I came to pick up my Defender, their GM also came out and shook my hand and talked about my new purchase to make sure my experience was all good. You could tell he really cared about his team doing a good job. He even pointed out the service department for future visits. Overall, this was a MUCH better car buying experience than my last time at a different dealership I won't mention. Land Rover Royal Oak has won me over, definitely a good idea to check these guys out. More

Deeply disappointing experience at Land Rover Royal Oak. The staff came across as arrogant, dismissive, and unprofessional — attitudes that have no place at a dealership representing a brand like Land Rover The staff came across as arrogant, dismissive, and unprofessional — attitudes that have no place at a dealership representing a brand like Land Rover. For a brand that markets itself on luxury and a premium customer experience, the gap between what’s promised and what’s actually delivered here is embarrassing. Interactions ranged from indifferent to outright condescending. What should have been a positive experience around a significant purchase was instead frustrating from start to finish. I would not recommend this dealership. Save yourself the headache and shop at another Land Rover location — the product is the same, the treatment is not. More