Lallo Mazda

There is a comfortable feel about arriving at Lallo Mazda.absolutely no pressure, not being hounded by a salesperson. I dealt directly with Matt Lallo, the Sales Manager, and he was friendly, well-info Mazda.absolutely no pressure, not being hounded by a salesperson. I dealt directly with Matt Lallo, the Sales Manager, and he was friendly, well-informed and accommodating. A test drive was offered and accepted and, after my wife joined me on a return visit for her own retest drive, we sat down to discuss the leasing procedure, and nothing was pushed on us to drive up the cost. Contrarily, Matt suggested ways to make this an efficiently cost-effective expense for a retired couple. More

Family friendly - Not!!! Years ago this dealership was great but not anymore. Now it's just another place that focuses on the almighty buck. Their hard selling tactics, lack o Years ago this dealership was great but not anymore. Now it's just another place that focuses on the almighty buck. Their hard selling tactics, lack of personal care, and limited options have resulted in us taking our business elsewhere. They're pricing is also high and they don't offer many perks or incentives. More

Excellent buying experience I bought a new CX5 in the fall of 2019 and had an excellent buying experience thanks to Andrew and Gary. Love my sporty new SUV and cant wait for spri I bought a new CX5 in the fall of 2019 and had an excellent buying experience thanks to Andrew and Gary. Love my sporty new SUV and cant wait for spring to arrive. Jonathan More

Sold me a lemon and lied to me First car I ever bought was a Protege. Told me a nice old man owned it prior. I believed them in good faith. After my car broke down every 2 weeks i l First car I ever bought was a Protege. Told me a nice old man owned it prior. I believed them in good faith. After my car broke down every 2 weeks i looked into the ownership and it was actually a day to day rental prior. Cost me thousands of dollars in repair A young woman stranded on the side of the highway twice and when i took in it again they told me they couldnt service me to go elsewhere. Hard lesson to learn. But they are dishonest. All phony smiles at the time of the sale. Drive a nissan and i love it! More

Worth the Drive to Brantford! We'd been looking for a used Mazda5 minivan for some time, and after a previous deal fell through (from a used car dealer who failed to mention body d We'd been looking for a used Mazda5 minivan for some time, and after a previous deal fell through (from a used car dealer who failed to mention body damage easily discovered by our outside mechanic's inspection), we were very pleasantly surprised by the great customer service and courtesy of Brian and Matt at Lallo in Brantford, and the thoroughness of the preparation of the 2015 we bought. It was spotlessly clean, everything is working properly, the sales process was open, fair and truthful, and they took time to show us how everything worked before we drove off. As a total surprise to the 2 of us (who have bought many cars over some 50 years), they presented us with a large gift package just before we drove off (sorry for the "spoiler alert"). A very pleasant experience all around. I recommend them highly. More

Very Unhappy with purchased extended warrenty. I purchased a new Mazda3 from Llalo and paid $$$ for a full extended warrantee. I always had scheduled service done by them. The car is still under w I purchased a new Mazda3 from Llalo and paid $$$ for a full extended warrantee. I always had scheduled service done by them. The car is still under warranty and the factory Installed Infotainment Centre failed. They repaired it by upgrading the software and CHARGED ME!!!!! What good is an extended warranty? The staff at LLalo is always pleasant, but be careful. Sorry to say I'm shopping for a new car and Mazda is off my list. More

Friendly staff This is our first Mazda purchase. From the moment we stepped into Lallo's the were staff were friendly and knowledgeable and answered all our questio This is our first Mazda purchase. From the moment we stepped into Lallo's the were staff were friendly and knowledgeable and answered all our questions. Never felt any pressure. Great experience. More

Trustworthy and professional Gary and the entire team is beyond reproach, for me. Our family has been long time clients, from when Lallo's also sold Hyundai vehicles. Besides the Gary and the entire team is beyond reproach, for me. Our family has been long time clients, from when Lallo's also sold Hyundai vehicles. Besides the fact that Mazda is now my preferred vehicle of choice; I find the entire Lallo team from sales to service to be one I can rely and trust upon. In my opinion me, Lallo Mazda's an easy win. More

Love Lallo I don't love buying cars...in fact I really dislike it typically but Lallo Mazda has shown me it doesn't have to be painful. Jeff Clarke is a true pr I don't love buying cars...in fact I really dislike it typically but Lallo Mazda has shown me it doesn't have to be painful. Jeff Clarke is a true professional. He was patient with our questions, knew his products and was a pleasure to deal with. We never once felt pressured by him, but he was very responsive. We bought our 3rd car with Lallo, this time a CX5 and we love it. The financing is seemless with Lenore. I highly recommend buying with this team! More

Great service Had a wonderful experience everyone starting with Ted to the manager and Lenore. I Also had the pleasure of meeting the owner great man. They are al Had a wonderful experience everyone starting with Ted to the manager and Lenore. I Also had the pleasure of meeting the owner great man. They are all very great and helpful people. I would recommend this place to anyone looking for a car. More