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Koch Ford Lincoln
Edmonton, AB
627 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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627 Reviews of Koch Ford Lincoln
September 14, 2015
Great Experience Went to another dealership before this one and was thrown around from person to person and made to wait hours at a time. I left and then went to Koch Went to another dealership before this one and was thrown around from person to person and made to wait hours at a time. I left and then went to Koch Ford Lincoln, it was a totally different experience everyone was attentive and eager to help me find exactly what i was looking for. They gave many options and worked hard to get me the final deal i had been seeking. I am completely satisfied by the service received there. I would highly recommend shopping at this dealership. More
by CarFound
Employees Worked With
Greg Campbell, Patrick Watson
Helpful September 04, 2015
Easy and Friendly The team at Koch Ford made it easy to go from interest in a new vehicle to understanding the process involved and helping me get out the door with a n The team at Koch Ford made it easy to go from interest in a new vehicle to understanding the process involved and helping me get out the door with a new vehicle and not feeling like I was ripped off. More
by cj.vitanza
Employees Worked With
Tom Vanderweide, Rob Mahoney
September 01, 2015
Best service. Period Second new car bought with koch. They go over and above to make sure your taken care of. The treat you like family here and i would not go any where e Second new car bought with koch. They go over and above to make sure your taken care of. The treat you like family here and i would not go any where else. Koch ford stands by their product and their word, I rate this dealership and employees 100%. More
by josh.brochu
Employees Worked With
rob in finance, Shelly Posey
August 31, 2015
My Ford It was nice to deal with a Salesman that knew the vehicles and was able to answer most question. We were the salesman first sale and he did a wonderfu It was nice to deal with a Salesman that knew the vehicles and was able to answer most question. We were the salesman first sale and he did a wonderful job. Yes there were a few question he needed to check on, but did much better than the 4 other dealership that we had visited. I felt he was very supported by his management team More
by Earljwagadorn
Employees Worked With
Sebatian Bernier
August 27, 2015
A Pleasant Experience We spent a rainy afternoon at KOCH Lincoln with Tom Vanderweide, who was very knowledgeable about the Lincoln product. We were initially interested an We spent a rainy afternoon at KOCH Lincoln with Tom Vanderweide, who was very knowledgeable about the Lincoln product. We were initially interested and wanted to buy a 2015 Lincoln MKX, but after Tom suggested trying the 2016 Lincoln MKX we were hooked and sold. Tom and Kyd were even successful in convincing Carol, my wonderful wife, that she really liked the Platinum White colour. Everyone we worked with were very proud of their product and services and bent over backwards to make our experience a satisfying one. We will suggest this dealership to everyone we know and anyone who says they are interested in buying a vehicle! More
by Carol & Jeff - New MKX
Employees Worked With
Tom Vanderweide - Sales / Robert Mahoney - Finance, Kyd Connick
August 26, 2015
Great Service - Honest People I hade a wonderful experience at Koch Ford; they anserwed all of my questions, and always returned my call in a timely manner. I will remain a Koch cu I hade a wonderful experience at Koch Ford; they anserwed all of my questions, and always returned my call in a timely manner. I will remain a Koch customer for years to come based on the customer service alone. Craig was patient with me while I made my decision and when I brought my kids in. They made no false promises and had paper work and everything in order when they said they would. I would recommend this dealership to anyone. More
by KW
Employees Worked With
Craig
August 25, 2015
Job well done Tom did a good job of explaining the vehicle. Showing me around it, taking test drive. Working with me to get the best deal and making me comfortable Tom did a good job of explaining the vehicle. Showing me around it, taking test drive. Working with me to get the best deal and making me comfortable through the whole presess. More
by Tony.gordon
Employees Worked With
Tom Vanderweide
August 25, 2015
2015 Lincoln MKC Super accommodating and was able to work with me and fix previous issues from another ford dealer. Was super impressed with everything. Kelly is the b Super accommodating and was able to work with me and fix previous issues from another ford dealer. Was super impressed with everything. Kelly is the best! Appreciate everything Koch Ford Lincoln has done for me! More
by evanwyk91
Employees Worked With
Kelly Dakus, Shelly Posey
August 11, 2015
Poor service , over priced parts and service Before any work is done , $219 diagnostic fee . Get a plane jane key cut and programmed to your truck . plane basic key . $170 150 hourly shop rate Before any work is done , $219 diagnostic fee . Get a plane jane key cut and programmed to your truck . plane basic key . $170 150 hourly shop rate . The usual scam " Shop supplies" $80 Does a couple rags and electrical tape cost 80 bucks . I highly doubt it . Look around other places, unless you love handing money out hand over fist. They didn't even put the fuse cover back on my fuse panel , They drove my truck around to me with the Emergency brake on and the big red light on the dash lit up. They do they courtesy check over of your vehicle and make a list of things that need to be fixed . I just had bought the truck used and took it to Mr lube for an oil change.They check the rear diff and the previous own looked like they never changed the rear diff and ford didn't even catch this . For what it costs take it to a family owned business . More
by hb27876
Employees Worked With
Blair Martin
July 28, 2015
Purchase of 2015 Lincoln Navigator The customer service was excellent, everyone was very professional and accommodating to any requests we had. We are very happy and excited about our The customer service was excellent, everyone was very professional and accommodating to any requests we had. We are very happy and excited about our new vehicle. More
by WayneM
Employees Worked With
Kelly Dakus, Patrick Watson
