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Koch Ford Lincoln

Edmonton, AB

4.7
627 Reviews

5121 Gateway Blvd NW

Edmonton, AB

T6H 5W5

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627 Reviews of Koch Ford Lincoln

February 15, 2018

Amazing Shelly Posey was amazing! Highly recommend Koch Ford Lincoln answered all our questions made us feel important. Definitely went above and beyond! Orig More

by Kbpoole
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shelly Posey
Feb 26, 2018 -

Koch Ford Lincoln responded

Hi, Kb! Thank you for your feedback. I'm glad Shelly was able to answer your concerns and helped you out with a deal you're satisfied with! I'll make sure to let her know.

February 12, 2018

Great help Due to credit issues I couldn’t buy a used vehicle. But they found me a new vehicle with everything I wanted for almost the same price. I was very hap More

by Matt M
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shelly Posey, Dax Stuckey
Feb 12, 2018 -

Koch Ford Lincoln responded

Hi, Matt! Thank you for your feedback. I'm glad Shelly and Dax were able to help you out find the vehicle you're happy with! I'd make sure to let them know.

February 01, 2018

Great Experience I had a lot of fun working with Shelly. She listened to what I wanted, was very knowledgeable and went out of her way to make sure I was accommodated More

by Alex
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pierre Turcotte, Shelly Posey
Dec 20, 2019 -

Koch Ford Lincoln responded

We're happy to hear that Shelly could help you, we will pass along your feedback to the sales team.

January 25, 2018

Seamless Great buying experience. Ron in sales was very friendly, helpful and accommodating. He took the time to ensure I knew all the features of my new vehic More

by Marie
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Lino Marrelli, Ron Koehler, Dax Stuckey
Dec 20, 2019 -

Koch Ford Lincoln responded

Thanks for the feedback, it's great to hear!

January 20, 2018

Review Nick, Kelly and Tim Nick was knowledgeable, friendly and helpful. I met with him two times and was impressed with his willingness to accommodate me and my son. Kelly More

by lincoln 123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly Dakus, Tim Heinze, Nick Ellery
Dec 20, 2019 -

Koch Ford Lincoln responded

We really appreciate this feed about Kelly and Tim. We will pass this along, and thank you for choosing Koch.

Dec 20, 2019 -

Koch Ford Lincoln responded

Hi! I'm glad to hear Nick, Kelly, and Tim were able to help you out with your truck-buying experience! I'll make sure to let them know.

January 08, 2018

Best customer service I had gone through a broker, he sent me into Koch Ford. Immediately the General Manager Brent and Sales Representative Shelly were incredibly informat More

by Julie Armbruster
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shelly Posey, Brent Fullerton
Jan 12, 2018 -

Koch Ford Lincoln responded

Hi Julia! Thank you for the feedback. I'm glad to hear, Shelly, Brent, and Terence were able to help you with a vehicle you're truly happy with. I'll make sure to let them know.

January 04, 2018

Our new Explorer Nick Ellery did a great job with the purchase of our Explorer, being it was done mostly by phone and email also texting. We would recommend Nick to a More

by buggykim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terrence in finance didn't catch his last name., Nick Ellery
Jan 12, 2018 -

Koch Ford Lincoln responded

Hi! Thank you for the feedback. I'm glad to hear Nick and Terence were able to help you to find your Explorer you're happy with! I'll make sure to let them know.

December 15, 2017

Overall a good buy. Big shout out to Shelly posey as she went above and beyond expectations in finding the specific make of vehicle I wanted. Would definitely recommend h More

by James g
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Koch, Shelly Posey
Dec 30, 2017 -

Koch Ford Lincoln responded

Hi James! Thank you for the feedback, I'm glad to hear Jeremy and Shelly were able to help you purchase a vehicle you're happy with! I'll make sure to let them know.

December 15, 2017

huge shout out to Shelly posey Shelly was amazing and was able to get me into a new truck with no hassle and all the options I needed very happy with Shelly and her hard work ! Than More

by ddarby12345
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shelly Posey
Dec 30, 2017 -

Koch Ford Lincoln responded

Thank you for the feedback. I'm glad Shelly was able to hep you pick out a truck you're happy with. I'll make sure to let her know of your awesome review.

December 07, 2017

My new Ford be Nick ellery from Koch ford did an amazing job helping me find a new car. There was no time wasting or having me look at units I did not want. I had t More

by Skribeone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitchell Kolesnikoff, Nick Ellery
Dec 07, 2017 -

Koch Ford Lincoln responded

Hi, Matt! Thanks for the review. I'm glad Nick was able to help you pick out the car you're happy with! I'll make sure to pass it on.

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