Koch Ford Lincoln
Edmonton, AB
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627 Reviews of Koch Ford Lincoln
Excellent buying experience Thanks to Koch Ford Lincoln for a great experience when purchasing our car. Their communication is excellent from start to end. Mike takes the time to Thanks to Koch Ford Lincoln for a great experience when purchasing our car. Their communication is excellent from start to end. Mike takes the time to take any call we had pre, during and post sale. He met all our needs and was able to articulate everything in the trade and sale very well. This is our second vehicle through him and he has made each purchase simple and easy and making sure we are happy and satisfied and looking out for our best interest. More
Very Satisifed I would highly recommend Koch and there staff. I got an exceptional deal and they took very good care of me. Highly reccomend if your in the market I would highly recommend Koch and there staff. I got an exceptional deal and they took very good care of me. Highly reccomend if your in the market for a new vehicle. More
Great Experience with Mike Mike Zwaan is who my wife and I dealt with on our new 2017 F150. We had a pretty clear indication of what we we're looking for in a truck, and Mike he Mike Zwaan is who my wife and I dealt with on our new 2017 F150. We had a pretty clear indication of what we we're looking for in a truck, and Mike helped put our wants into reality. He helped us get the best price for the truck out of everywhere we had been looking! Mike and the rest of the Team at Koch were awesome to deal with, and we would highly recommend everyone to look them up! More
Great sales Mike Zwaan was the rep I worked with on my new 2017 F150. He worked with me to find the perfect truck and for a fantastic price - he's an honest strai Mike Zwaan was the rep I worked with on my new 2017 F150. He worked with me to find the perfect truck and for a fantastic price - he's an honest straightforward salesman which is a rare thing in car sales. More
Excellent Service all around A fantastic experience from start to finish. Would highly recommend Koch Lincoln if your in the market for a new luxury vehicle. Would highly recommen A fantastic experience from start to finish. Would highly recommend Koch Lincoln if your in the market for a new luxury vehicle. Would highly recommend. More
Best Upgrade in an Escape Vehicle I upgraded my 2013 Escape for a 2017 Escape and I a very happy with my purchase from Koch Ford Lincoln. Mike Zwann helped me with selecting the perfec I upgraded my 2013 Escape for a 2017 Escape and I a very happy with my purchase from Koch Ford Lincoln. Mike Zwann helped me with selecting the perfect colour for my car and he always answered my questions and was very informative. Mike Zwann helped me purchase my 2017 Escape and was very knowledgeable and made buying my new car easier. I always have my car serviced at Koch and my experiences are always great. The staff are amazing and very helpful. Thanks Mike Z for everything, the car is awesome!! More
Selecting the right vehicle for our family We knew it was time for a new vehicle but we were not sure what we wanted. We keep our vehicles for at least 10 years, so when we buy a new one, we wa We knew it was time for a new vehicle but we were not sure what we wanted. We keep our vehicles for at least 10 years, so when we buy a new one, we want to make sure we get it right. Mike provided different vehicles to test drive and worked with us as we went through the process of narrowing down which vehicle would work best for our family. When we decided that the F150 was the one for us, Mike had to put in some extra time to find one that had all the options that we wanted. He found one for us and the price was right. We appreciate the time that Mike spent with us on this purchase. He provided great service. Overall, our experience with our new vehicle purchase at KOCH was excellent. More
Recent purchase of our 2017 Escape This is the first time that I have had to go and purchase a vehicle without my husband as he is now in a wheelchair.and I was very nervous about this. This is the first time that I have had to go and purchase a vehicle without my husband as he is now in a wheelchair.and I was very nervous about this. I should not have been worried as both Brittany Augusto the pre-owned sales specialist and Dax Stuckey with finance were so nice and explained everything to me with great clarity. They were also both very patient and accommodating with the extra phone calls back and forth with my husband to answer his questions and give him more information. Pedro helped me out when I picked up the vehicle, giving me a run-down on some of the new extras that i was not familiar with. Everyone also encourage me to come back if I have any questions on anything at all to do with the vehicle which was very nice. I would definitely recommend this dealership to others as they are all very friendly and helpful. More
Overbooked and Underdelivered When buying the Lincon MKX i was so excited for my 200k bumper to bumper warranty package. Every oil change i was to be given a Lincoln Loner Vehcile When buying the Lincon MKX i was so excited for my 200k bumper to bumper warranty package. Every oil change i was to be given a Lincoln Loner Vehcile and my car was to get detailed!. I booked my appointment for my first oil change. No Lincoln loners were available so i was left without a vehicle, they also had my vehicle from 9-430 and they didn't have time to detail it! Very disappointed. If your service bay is so booked and busy maybe get a few more Lincoln Loner vehicles. Also if your service bay is that backed up, maybe start the detailing process before it is going in for its oil change, instead of the vehicle just sitting there. The staff was friendly but definitely under delivered. More
Best Sales and Service Ever. We went to Koch to look for a used truck in 2015. We decided to look at new and were offered an amazing deal. We took it and bought a new diesel. The We went to Koch to look for a used truck in 2015. We decided to look at new and were offered an amazing deal. We took it and bought a new diesel. The Salesperson was amazing to deal with as were all the other people. Best part - NO pressure. This time in October 2017, we decided to get rid of our old 1999 truck and immediately though of Koch. So glad we did, again, NO Pressure! They are 2.5 hours away from us and they are worth every second of travel. You could not ask for a better group of people, from reception, salespeople and managers, right through to Jeremy Koch, everyone was great. Thank you Shelly, Brent, Terence, and Jeremy! More