Koch Ford Lincoln

This is the best dealership in the city. They have the best customer service and care about their client satisfaction. They have the best customer service and care about their client satisfaction. More

Angelena warmly welcomes me every visit and easily answers my many questions. I had a flat tire and needed to swap out to my winter tires asap; despite a loaded schedule, the service department made i answers my many questions. I had a flat tire and needed to swap out to my winter tires asap; despite a loaded schedule, the service department made it happen within 24 hours. I can always rely on top quality, timely service from Koch Ford! More

Excellent knowledge and assistance provided by Andreas and Phil in helping me find and purchase the right vehicle for me. No hesitation in recommending Koch Ford Lincoln and these two gentlemen! and Phil in helping me find and purchase the right vehicle for me. No hesitation in recommending Koch Ford Lincoln and these two gentlemen! More

Taking delivery of a new van took three months to resolve an issue over a minor software update but this was no fault of the dealership. I finally was able to take it home and was treated very well by adviso an issue over a minor software update but this was no fault of the dealership. I finally was able to take it home and was treated very well by advisors (Brennan/Andres) of Koch. More

We called and booked service for are navigator, service was fantastic. Service department went above and beyond to keep us informed about what was happening. Vehicle was returned cleaned and detail like it was fantastic. Service department went above and beyond to keep us informed about what was happening. Vehicle was returned cleaned and detail like it was brand new. We will be doing all of are service at Koch going forward. More

Outstanding customer service from everybody purchasing new Mach E. Everybody was respectful and the thing that stood out was that it did not feel like other dealerships. It genuinely seemed like the team new Mach E. Everybody was respectful and the thing that stood out was that it did not feel like other dealerships. It genuinely seemed like the team was looking out for my interest, Lucas was very honest, and the finance team did not push extra charges that were unnecessary. They politely informed and just let the customer make the decision. I had a wonderful experience at Koch. Lucas was the man, he even got me a ridiculous oversized bow for my vehicle. More

Great service, staff was excellent on looking after servicing my vehicle, the service was completed as promised servicing my vehicle, the service was completed as promised More

Koch ford Lincoln is incredible! Their service department is wonderful. Timely, gives great advice and always has clear communication. Jay is so wonderful to deal with! Their service department is wonderful. Timely, gives great advice and always has clear communication. Jay is so wonderful to deal with! More

The advisor wasn’t up front about the diagnostic fees $190 for each item so if you have say 5 things to be diagnosed and repaired that’s 5x190. Rip off $190 for each item so if you have say 5 things to be diagnosed and repaired that’s 5x190. Rip off More

Excellent Service. I had an emergency. I had no appointment and the friendly staff was still able to fit me in and have my car going the very same day. I had an emergency. I had no appointment and the friendly staff was still able to fit me in and have my car going the very same day. More