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Kitchener Kia

Kitchener, ON

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23 Reviews

300 Homer Watson Blvd

Kitchener, ON

N2C 2S8

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23 Reviews of Kitchener Kia

May 15, 2024

This dealership refused to fix my 2023 Sportage after 7-8 months of repairs. Because they can't figure out how to fix my Sportage that is making a rattling noise when accelerating, are now saying it's normal More

by Buyer beware
Recommend Dealer
No
Employees Worked With
Chris Goldsworthy , Aaron Hansen
March 13, 2023

Just bought a 2023 Kia Sorento and the customer service was by far the best I have had out of the 3 Kia dealerships I went to. Matt, Aaron and Colin were all so easy to talk to and super friendly. Matt f More

by Crystal
Recommend Dealer
Yes
Employees Worked With
Matt & Colin, Aaron Hansen
February 02, 2023

Unfortunately ran into numerous issues dealing with the manager Aaron and finance guy, Colin. Upon receiving my vehicle within 24 hours I notified them of a few issues, the trunk would not open or close r More

by tuxblkst
Recommend Dealer
No
Employees Worked With
Colin Bass, Aaron Hansen
December 02, 2022

Recently I had concerns about warranties on my 2015 Kia Soul. The dealership that I purchased it from were not at all helpful. I called Kitchener Kia and spoke with Tim and Mike. They assured me they would More

by kainlay
Recommend Dealer
Yes
Employees Worked With
Mike, Tim, Aaron Hansen
September 09, 2021

Go in for parts and over pay because you are not getting the work done there. . They asked what I needed it for and that shouldn't matter. I could have bought it for a lot less through an auto parts store. More

by A customer
Recommend Dealer
No
Employees Worked With
Aaron Hansen
July 09, 2021

seltos 2021, BIG problems that Kia can't replicate, therefore can't fix!!! Now there is a recall 😳, original sale with Geoff was great, but all DOWN HILL for service and everything else. More

by Disappointed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris Goldsworthy, Geoff Wharton, Tyler and service manager , Aaron Hansen
May 13, 2021

Mike Lapierre and his team made me feel reassured and confident from the moment I entered the dealership with my auto problems. They treated me like family. Communication was excellent. Service was done More

by Cynthia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Lapierre, Aaron Hansen
March 23, 2021

Great dealership. Interesting if you read their Google Reviews compared to these reviews, there is no comparison! Read Google Reviews! The sales, service and management team are excellent. If you want ope More

by Mr. Kia Buyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David McDonald, Aaron Hansen
October 07, 2020

Wow is all I can say. Took my young son to purchase his first car. Walked in and sales rep was very nice. When sales manager came over and described the car he proceeded to say in a very rude voice that he More

by Todd
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Aaron Hansen
August 10, 2020

Best dealership I've ever been to! Top notch customer service from the staff at Kitchener Kia. I have purchased 3 vehicles here and couldn't be happier with the level of knowledge, understanding, commitm More

by Sconnolly
Recommend Dealer
Yes
Employees Worked With
Jeremy Daniel Dave Mcdonald Marc St-onge, Aaron Hansen
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