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Kingscross Hyundai
Toronto, ON
2,099 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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2,099 Reviews of Kingscross Hyundai
November 09, 2022
Had a bad sales experiences both times I've gone there (my car then my wifes) - poor service, couldn't justify their rates or "option" costs, clearly in it for themselves and not their customers. Their s (my car then my wifes) - poor service, couldn't justify their rates or "option" costs, clearly in it for themselves and not their customers. Their service department is ok with basic things like oil changes/tire swaps. I had the flashing check engine light go off. Dropped it off first thing in the morning and it took them all day to fix, providing no updates until I called them for one. Said it was fixed right as they were closing on Friday. Picked it up first thing Saturday and the engine was stalling and shuddering. Couldn't get back until Monday morning and couldn't use the car all weekend. Took it in first thing Monday morning. Again didn't get any updates until I called twice for an update. Had to escalate it to Hyundai Canada. Tuesday goes by with no update and no response to the voicemail I left. Wednesday morning still no update so call again. Receptionist says the agent is busy and will call back. Over an hour later they still haven't called so I call back and leave a message. They return the call 10 minutes later saying they are working on it. 90 minutes later they call to say the issue is the battery and I need to pay to replace it. 5 days with no car when all it took was checking the battery, which is supposed to be part of the service they did when I first brought it in. Final straw with Kingscross - go elsewhere. More
by jaredklig
Employees Worked With
Kenji Wong
November 09, 2022
Edwin Ho did a good job during my visit. I asked him why I had some difficulties to start the engine. He encouraged me to drive more mileages for the car. Since I drove less mileage, my car I asked him why I had some difficulties to start the engine. He encouraged me to drive more mileages for the car. Since I drove less mileage, my car would have difficulties to start the engine. He is very patient and professional to me. More
by Monica Ma
Employees Worked With
Edwin Ho
November 01, 2022
Kingcross Hyndai did the servicing and repair very well. Jasmine Wang there were very efficient, coopertive and supportive. I extremely appreciate Jasmine for her professional skill and communication. Jasmine Wang there were very efficient, coopertive and supportive. I extremely appreciate Jasmine for her professional skill and communication. Thanks More
by rkhan.amin
Employees Worked With
Jasmine Wang
October 31, 2022
Horrible service from Nina. I purchased a new vehicle from this dealership and was told 2-3 months for my vehicle to arrive. 4 months later and still no car. Messaged Nina multi I purchased a new vehicle from this dealership and was told 2-3 months for my vehicle to arrive. 4 months later and still no car. Messaged Nina multiple times and still no response. More
by Jamal
Employees Worked With
Nina Dagdag
October 30, 2022
We loved our overall experience dealing with Rakib and Nina at Kingscross Hyundai. Rakib was really respectful and kind, heard and understood our requirements and suggested us with honest options. Ni Nina at Kingscross Hyundai. Rakib was really respectful and kind, heard and understood our requirements and suggested us with honest options. Nina was also very transparent and made sure we are in the same page as the Hyundai policies. I would recommend everyone to get in touch with Rakib at Kingscross Hyundai and he’ll be able to tailor a perfect deal with you. More
by shibin
Employees Worked With
Nina Dagdag, Rakib Rashedin
October 30, 2022
Nina Dagdag, thank you for your 5 star service, and ongoing support. Thank you for making this experience a marvelous success!!!!! Nina you went above and beyond!!!!! ongoing support. Thank you for making this experience a marvelous success!!!!! Nina you went above and beyond!!!!! More
by jlabelle77
Employees Worked With
Nina Dagdag
October 30, 2022
Words cannot express how grateful I am to Farid Chowdhury and Raymond Chow. They went above and beyond not just to meet my expectations but to exceed them, and were incredibly attuned and attentive to my nee and Raymond Chow. They went above and beyond not just to meet my expectations but to exceed them, and were incredibly attuned and attentive to my needs. I truly cannot thank them enough. I would recommend them to anyone without hesitation for their integrity, customer service, comprehensive knowledge, and attentiveness. They ensured I was well looked after and that is why I am a repeat customer and would not take my business anywhere else. More
by JKA
Employees Worked With
Farid Chowdhury, Raymond Chow
October 29, 2022
I was at Kingcross for my Tuscon Hybrid. I contacted the best salesman Dennie and with his help, we were able to secure our car which was last in their inventory at that time and within one I contacted the best salesman Dennie and with his help, we were able to secure our car which was last in their inventory at that time and within one week, all the paperwork were completed and we got the deliver of our first car in canada. Nina, the finance manager helped us to get us approved with credit and it was very quick. Highly recommended and deferred should visit Dennie for all the information More
by Bvbarot10391
Employees Worked With
Nina Dagdag, Dennie Nguyen
