Kingscross Hyundai

Great Customer Service I have purchased 2 vehicles from the dealership and brought my parents to purchase a new car. We picked a car and came back to complete the deal. Due I have purchased 2 vehicles from the dealership and brought my parents to purchase a new car. We picked a car and came back to complete the deal. Due to personal health issues my parents were no longer able to drive so the we needed to cancel the sale. The dealership was responsive to my situation and asked me to come there to discuss the issue. I spoke with the manager who made an exception to refund the deposit which I had put down and cancelled the sale as an exception for me as a loyal customer. I will continue to service my vehicle at their shop and will go back to the dealer when I need to buy a new vehicle in the future. More

patiently and nicely patiently and nicely to explain what features of the car we need or might not need for us .keep in touch let us know when is the car arrived in the d patiently and nicely to explain what features of the car we need or might not need for us .keep in touch let us know when is the car arrived in the dealership. More

Good service by Kingcross I recently bought Hyundai KONA from kingcross. Nor explained everything about car before and after delivery. He handled everything good and delivered I recently bought Hyundai KONA from kingcross. Nor explained everything about car before and after delivery. He handled everything good and delivered the car on time. Good service More

Always excellent service at Kingscross Hyundai We have used Kingscross Hyundai for the last 10 years for servicing our Elantra and Tucson vehicles. The service department has always given us the We have used Kingscross Hyundai for the last 10 years for servicing our Elantra and Tucson vehicles. The service department has always given us the best in service . . . The guys are polite, helpful and make sure our cars are looked after. Being seniors this is very important to us. Thanks to Garman and Edwin who looked after us in the last 2 weeks, you will not find better people than them to help you maintain your vehicle. David W More

Great Welcoming experience. Super informative. Well recommended. Polite staff. Clean environment. Pleasant atmosphere. They clean all vehicles. Super inform Welcoming experience. Super informative. Well recommended. Polite staff. Clean environment. Pleasant atmosphere. They clean all vehicles. Super informative. Would definitely recommend their services. Good coffee More

Best customer Service Hands down the 2 best customer service reps that i have ever met. Raymond and Ivan is what i call the dream team. My family has been purchasing vehicl Hands down the 2 best customer service reps that i have ever met. Raymond and Ivan is what i call the dream team. My family has been purchasing vehicles from Kingscross Hyundai for over 20 years, and we have never been disappointed. I recently traded in my vehicle for a new one and Raymond made the process a breeze. upon delivery Ivan explained everything to me regarding the vehicle i purchased and even followed up with me to make sure that i was happy with my purchase. This is my second purchase from Kingscross and i've never been disappointed. if i could rate them i would give them both 110%. More

Reasons for being a loyal customer. I have been a customer of Kingscross Hyundai for approximately 10 years for one reason and one reason alone. Great Customer Service. In the past I h I have been a customer of Kingscross Hyundai for approximately 10 years for one reason and one reason alone. Great Customer Service. In the past I have had to deal with other dealerships who, once they sell you a car, then move into a mode whereby they try and extract as much money out of you for services and unnecessary maintenance work, THERE IS NONE OF THAT AT KINGSCROSS HYUNDAI. I now drive a five year old Sante Fe with more than 180,000KM on the clock and to date there has been no pressure on me to sell the car and buy a new one and each service is conducted in the same manner as the very first service I received when the car was new. On the occasion of my last service, I was attended to by Garman, and despite the fact that the service department was fully booked, and demands were being placed on him from other clients, he dealt with me in a timely, very professional and accurate manner and my car was serviced and delivered on time and in a clean condition. I am in a business of customer or client services and the thing that impresses me about this dealership is that even if they are fully booked, they will go out of their way to assist "walk in" clients who have concerns or need something attended to. Last Saturday when my car was being serviced, Garman personally dealt with a number of walk in clients despite the service department operating at full capacity. Great, great service!!!!! More

Hyundai Accent 2019 Was in the market for a new accent and Ivan from the Scarborough Kingscross Hyundai was the most helpful sales associate. He made the purchasing proce Was in the market for a new accent and Ivan from the Scarborough Kingscross Hyundai was the most helpful sales associate. He made the purchasing process easy and painless and treated us with the upmost respect. Everything he said he would do, he did in a timely matter. No complaints what so ever. Makes me want to buy Hyundai’s exclusively. More

Another fantastic experience at Kingscross I bought in my 2013 Santa Fe for a regular oil change this week. Because I was hearing some strange noise from the front end, the manager Anthony ask I bought in my 2013 Santa Fe for a regular oil change this week. Because I was hearing some strange noise from the front end, the manager Anthony asked me to bring in the car a day early and give me a courtesy vehicle to drive so they can check things out thoroughly. I dropped the car off with the Assistant Manager Garmin and received a phone call from him WITHIN THE HOUR letting me know exactly what they found. I authorized the work and received another phone call from Garmin shortly after letting me know the car was done. I brought back the courtesy car the next day to pick up my car, and they gave me a discount on the repair work. This is the ONLY place I have taken my car for service since I bought it, and this is just answer example why. More

In and out in an hour :D Imtiyaz was very pleasant to deal with..calm, professional and efficient. Wait time to see him was not long. He ensured everything was covered at my v Imtiyaz was very pleasant to deal with..calm, professional and efficient. Wait time to see him was not long. He ensured everything was covered at my visit for an oil change. Always enjoy dealing with him! In regards to repairs, I have not had to yet as it is a 2017 model..hopefully, not anytime soon either ;). I usually go to my mechanic that I've been dealing with for almost 20 years. If the dealership provided me with a great price, I would seriously consider future repairs with them indeed! More