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Kia of St. Catharines

St. Catharines, ON

3.9
136 Reviews

406 Ontario Street

St. Catharines, ON

L2R 5L9

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136 Reviews of Kia of St. Catharines

June 09, 2017

What a complete let down. This place and the employees are a joke. They promised to have the car I bought detailed and have the scratches on it touched up and promised it would More

by Cargirl8905
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Can, Shirley, Chris
Jul 13, 2017 -

Kia of St. Catharines responded

Hello cargirl8905, June was our best month ever and with staff changes in the service department, they made extensive prioritization to delivery of the vehicle. For that, we apologize for whatever delay you may have had to face. We would like to make it right for you and hope to resolve your experience to a positive. Can you please give a call to Sam Adam or Mark to make an arrangement for a resolution? Thank you so much and we look forward to hear from you!

June 02, 2017

Amazing staff and support In my ** years I have purchased many vehicles. Purchasing this vehicle from Joon at Kia was absolutely wonderful. I honestly can't say enough. Plus, S More

by Lori1965
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joon and Shirley
Jul 12, 2017 -

Kia of St. Catharines responded

Thank you so much for your compliment! It was truly a pleasure working with you. I hope that your Grand Caravan is all good and your dog is not messing up your carpet again. Thank you so much!

April 17, 2017

Great dealership, superior service I dealt with Joon at the St Catharines dealership. The service I got from him for by far the best I have ever gotten. I can't count the number of ques More

by New2kia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cam Sacco, Joon Kim, Ernie Gonzalez
Jul 13, 2017 -

Kia of St. Catharines responded

Hi! Took a very long time for us to respond. Thank you so much for the review. I know that you are trying to do some modification to your Rio which I hope is going well. Thank you again for a great feedback and we look forward to seeing you again very soon.

Jul 14, 2017 -

New2kia responded

Everything went great and I am loving my Rio :) thanks again !

February 21, 2017

New Sportage SUV Owner We just wanted to pass on our comments with regards to the excellent service we received from Osama ( Sam) Adam at the St Catharines Kia on Ontario St More

by Ed123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Osama Adam
Jul 12, 2017 -

Kia of St. Catharines responded

Hello Ed! Thank you for choosing us and Kia. We've seen you here so many times, we were planning to make a make shift camp for you. It is always nice seeing you at dealership. Sam is always there for you whenever you need him.

February 14, 2017

Grandma loves Sam I wanted to buy another Soul but I was not happy with the dealership where I purchased my first one so I went to Kia of St. Catharines this time. My More

by Grandma
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sam Adam
Jul 12, 2017 -

Kia of St. Catharines responded

Thank you so much for your kind review and we are truly thankful for your patronage and of course Sam for helping us deliver some of the best customer service possible. We hope to see you in service and give Sam a call anytime you like.

February 07, 2017

Professional, straight-forward purchase. I found the vehicle I bought listed on-line and contacted Kia of St Catharines to set up a test ride. The salesman (Sam) was very knowledgeable and pr More

by JW VRAETS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Adam
February 05, 2017

Fantastic Great place to buy a new or used vehicle, no pressure, knowledgeable staff, great selection and great financing rates. Thanks You to Cam and Ernie More

by Satisfied customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cam and Ernie
August 06, 2016

easy professional and very knowledgable staff I recently bought Soul from a very good salesman Jo. We talked about some concept vehicles that Kia had. I walked into other Kia dealership Cardinal More

by BennetHaldi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jo Kim
February 24, 2016

Pushy Sales Tactics If I could of given no stars at all for this dealership I would have. I walked into the dealership and waited almost 20 mins before someone came to More

by car_gal01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Sam
January 05, 2016

First service for my new 2016 Kia Forte In September of 2015 I purchased a 2015 Kia Forte from Kia of St Catharines. I had a wonderful experience with all of the staff, all so nice and willi More

by HonestSam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam, Chris
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