Our experience with Kia/Hyundai- AKA as FFUN Motor Group has been the absolute opposite of a ‘fun’ experience. Deceptive sales people, poor service, unhonoured warranties. Repeated unreturned calls. We purchased a used & supposedly thoroughly inspected by Hyundai vehicle in December 2019. We also purchased additional warranties that were misrepresented to us by the salesperson.. My wife’s signature was actually forged on one document & that document was withheld from us, so the lies we’d been fed about the coverage we’d actually paid for were not disclosed. We finally saw this document yesterday and will now be pursuing action against Kia through the Consumer Protection Agency if the $2,652.91 in suspension repairs, needed repairs that pre-existed our purchase, are not covered.
If we could give zero stars we would. The price of such shoddy business practices is no return business from us & others who were intending to purchase a Kia/Hyundai have been warned instead. Had we heard from others how bad their experiences were before we made our purchase we would never have chosen this dealer ourselves.
Spare yourself a massive headache and avoid this dealership. In 40 years of car ownership we have never experienced a dealership who was so dismissive and who have conducted themselves with such an absolute & complete lack of integrity.