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Kia of Newmarket

Newmarket, ON

3.3
451 Reviews

80 Harry Walker Parkway

Newmarket, ON

L3Y 8W2

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451 Reviews of Kia of Newmarket

June 22, 2012

The Kia of Newmarket staff are friendly and informative, creating a incredibly comfortable sales and service environment. They gladly answered all my questions (and I had a lot of them). They took the time More

by smac2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Tobin, Elaine Liberatore
June 21, 2012

Overall the experience at Kia of Newmarket was a great one. All the employees were friendly and the service provided exceeded expectations. We really love the car as well. Definitely would return to this More

by choshim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elaine Liberatore
June 12, 2012

my husband and i went in to look around and as soon as we walked in jennifer walked right up to us with smiles. jennifer asked us some questions and helped us with what we were looking for! i loved how happy More

by kennet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
June 07, 2012

He was very informative, asked for our information then expanded on it, have us amazing customer service, walked up to us we didn't have to go looking. Great experience thank you. All your informatio More

by Oliveira4430
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
K
June 05, 2012

My wife and I were very impressed with the honesty and hospitality of the entire crew at Kia of Newmarket. Kieran has a "no pressure" approach that had us wanting to buy a car from him, even if we could More

by dezo35
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elaine Liberatore
May 25, 2012

It seems that every time I took my Kia Magentis in for repair I have to wait months for parts and then the car is not fixed properly. Every time I went in for transmission work which was under warranty, More

by baglady9273
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Don't know
Jun 04, 2012 -

Kia of Newmarket responded

We take customer concerns seriously and I would personally like to look into where we have let you down in service. Please email back or call me directly at (905)898-3661.

Jun 05, 2012 -

baglady9273 responded

Your dealership has had many, many opportunities to take my concerns seriously and did not. I would not touch your dealership with a barge pole.

Jun 11, 2012 -

Kia of Newmarket responded

I apologize that we were unable to successfully repair your vehicle. As I have offered via previous email, please contact me at your earliest convenience toll free 1.866.396.2203 as we are unable to locate your account in our system. I would very much like to look into this matter. Sincerely, David Britton, General Manager

April 09, 2012

I bought a 2010 Kia Forte brand new and have had nothing but problems with it, took it in and was told "Well we cant find out what's wrong with it but we'll order the parts anyway" it took more than 3 month More

by NeverBuyingFromThereAgain
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dont Know
Apr 09, 2012 -

Kia of Newmarket responded

Thank you for your Dealer Rater review. I'm sorry we did not meet your expectations in Service, I can appreciate your frustration. Please give me a call toll free at 1.866.396.2203 at your earliest convenience. David Britton General Manager, Kia of Newmarket

Apr 26, 2012 -

Kia of Newmarket responded

We're sorry for your poor experience in our service department. We really try to provide great service for everybody, unfortunately this hasn't happened for you. Sometimes parts do take a while to come in and we understand that can be frustrating. We've emailed however we haven't been able to reach you. Please call me personally at the dealership 1.866.396.2203, and I will give you an update on your part. -David Britton, General Manager

April 01, 2012

I own a 2008 Sorento and was servicing at another Kia dealer. I came to Kia of Newmarket for service and was a great experience , I was dealing with Nunzio and Debbie and got great service. The techs More

by Emma d
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
April 01, 2012

Kieran was very helpful during my shopping process for a new Kia Forte Koup. While he did not have any manual tranmission Koups on hand, he did arrange for me to test a manual sedan so I could see how the More

by Wargoose
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Villemaire, Elaine Liberatore
April 01, 2012

I was looking to buy a used car for myself with very low km and got just what i was looking for at Kia of Newmarket. Kia made my search for a car and enjoyable process. I was recommended to Kieran from a fr More

by lisaam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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