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Kia West

4.4

165 Lifetime Reviews

1881 United Blvd, Coquitlam, British Columbia V3K 0B6
Call (604) 777-1292

Latest Reviews

May 14, 2019

"Horrible Customer Service"

- ND

Came here to buy Soul EV in January 2019 and false promises were made. BEWARE that they don't adhere to the promotions posted on their website. Jordan used to make a lot of excuses and false promises while Shayne is the worst in talking with customers. I highly recommend not going over here.

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Employees Worked With

Jordan Rasmussen, Shayne Sharma

May 06, 2019

"Oil leaking"

- Mary

My last service was really ridiculous! Drain plug wasn't installed properly that causes oil leakage and because it was emptied, I can't drive my car and have to cancel my work. Just ridiculous and unacceptable! The report from the other Kia store who found out the problem says: "ENGINE OIL DRAIN PLUG IS NOT IN THE OIL PAN AND SITTING ON THE SKIDPLATE" How could that happen??? Where is the quality of work here???

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Employees Worked With

unknown

April 21, 2019

"Great Customer Satisfaction from Dane Manager"

- John&Farah

Dane has been so helpful from the moment we stepped in the store. Along with Teller who assisted us with our son. My wife and I have been searching for an affordable car and don't know what type and brand to choose from. The promotion lend us to their place. Teller has spend the time providing us suggestions on type of cars to pick. Honest and Patience. Their staff has the welcoming smile and kindest deeds. (This includes the financing and insurance individuals. They help us lend a car since we have a son who is commuting without a car. Great experience and would recommended! Verified Purchase: Niro Ex Premium (New)

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Employees Worked With

Dane the manager, Teller, and Terry

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Photos & Amenities

  • After Hours Drop-Off
  • Cable TV
  • Children's Play Room
  • Customer Lounge Area
  • Free Coffee
  • Free Drinks
  • Free Loaner Cars
  • Free WiFi
  • Instant Financing
  • Authorized Parts Store
  • Pet Friendly
  • Shuttle Service
  • Television
  • Vending Machines